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Access Services Librarian, North Shore Community College, Danvers, MA

About North Shore Community College:

NSCC is one of 15 Massachusetts community colleges. The college serves 26 cities and towns along the coastal region from north metropolitan Boston to Cape Ann. Since its founding in 1965, NSCC has grown from a single building to three campuses, and from five to nearly 90 academic programs of study. The college has an urban campus in downtown Lynn, a suburban campus in Danvers and a cosmetology and culinary center in Middleton. Nearly 35,000 students have graduated from NSCC. The college is accredited by the New England Association of Schools and Colleges, Inc., through its Commission on Institutions of Higher Education.

Job Description:

Librarian II, Access Services

Grade 18, AFSCME Unit Position, 37.5 hours/week

Lynn/Danvers Campus

Coordinates the Access Services functions in two locations: the Lynn Campus Library and the Danvers Campus Library.  Manages the Library Assistants at both locations in all matters relating to circulation, course reserves (print and electronic), collection management, information delivery including interlibrary loan, and patron services.  Decides issues concerning daily Access Services routines and ensures smooth operation of Access Services in both locations. Makes recommendations about policy, procedure, and innovation in Access Services areas to Director and Coordinators.  Contributes to both public services and technical services facets of the Library, including staffing reference services, training Library staff on online library systems including Evergreen, and serving on Library and College-wide committees.

DUTIES AND RESPONSIBILITIES

  • Coordinates Access Services functions on both campuses: circulation, print and electronic reserves, information delivery and interlibrary loan, collection maintenance, and patron services.
    • Recommends and participates in the development of Access Services policies, procedures, and priorities.
    • Manages print and electronic course reserves.
    • Arranges for interlibrary loans from local consortia and oversees all resource sharing.
    • Compiles and assesses library usage reports.
    • Creates reports in Evergreen to assist with inventory, item record maintenance, bibliographic record maintenance, and item withdrawal.
    • Liaises between NSCC Banner representative and NOBLE’s administrative team regarding patron record transfers and performs patron record transfers.
    • Works with Library Director and NSCC Dean of Students to ensure FERPA compliance with student records.
    • Contributes to maintaining and educating the community on the Library website.
    • Recommends local policy and procedure for copyright compliance fair use, especially with regards to course reserves and interlibrary loan.
    • Contributes to education of faculty, staff, and students on open education resources (OER). 
    • Plans and prepares Library displays and exhibits on both campuses.
  • Manages the activities of full-time and part-time Access Services staff on both campuses.
    • Determines the needs for and provides training on Access Services functions to all Library staff.
    • Oversees and ensures completion of and adherence to Access Services procedures and policies.
    • Monitors quality and accuracy of Access Services work through periodic review.
    • Provides input to Director and Coordinators on Access Services staff performance for annual evaluations.
    • Determines need for disciplinary action and recommends or initiates such action.
  • Participates in the development and prioritization of Library policies, procedures, and initiatives.
  • Determines the need for equipment, supplies, or personnel and recommends the acquisition of such
  • Participates in the ongoing planning and organization of collection and study space in the Library.
  • Attends and participates in professional and consortial groups, including the NOBLE Resource Sharing Working Group, MassLNC Course Reserves meetings, and Massachusetts Library System meetings as appropriate.
  • Provides reference services as assigned and in the absence of reference librarians.
  • Provides excellent patron service.
  • Performs other duties as requested.

The Human Resource Division Classification Specification for this position is available in the Human Resource Department


Requirements:

  1. Bachelor’s degree and 3 years of prior library experience in Access Services, or the equivalent combination of education and related experience in Access Services.
  2. Experience with integrated library systems, especially circulation modules
  3. Knowledge of principles and techniques of supervision
  4. Knowledge of bibliographic systems and records (MARC)
  5. Basic knowledge of reference tools and services, and the ability to use this knowledge to assist patrons
  6. Knowledge of library databases and information sources
  7. Proficiency in Microsoft Office Suite products
  8. Experience delivering excellent customer service
  9. Willingness to learn new computer systems and technologies
  10. Strong organizational skills
  11. High level of accuracy and attention to detail
  12. Successful experience interacting with culturally diverse populations.

Additional Information:

SALARY:  $914.41 per week ($47,549.32 per year) with fringe benefits.  An appointment made from outside the bargaining unit (AFSCME) must start at Step #1 of the range.

STARTING DATE:  ASAP

North Shore Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College’s Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights.

Application Instructions:

Submit resume and cover letter no later than Tuesday, June 14, 2016. Applicants selected for an interview will need to provide the names, address, email and telephone number of at least three current professional references.

To Apply:

http://nscc.interviewexchange.com/jobofferdetails.jsp?JOBID=72089