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Global Knowledge Management System Intern, Bain & Company, Boston, MA

Posted May 23, 2016

Overview

Bain & Company is one of the world’s leading global business consulting firms, serving clients across six continents. It was founded in 1973 on the principle that consultants must measure their success in terms of their clients’ financial results. Bain’s clients have outperformed the stock market 4 to 1. With offices in all major cities, Bain has worked with over 4,150 major multinational and other corporations from every economic sector, in every region of the world.

Under general supervision, the Intern will provide support for Bain & Company’s global Knowledge Management Systems team, helping analyze a large set of data that will help inform strategic direction and decisions for the Knowledge Management system. 

Responsibilities

This Summer 2016 internship will be part-time, up to 20 hours per week, and based in Bain’s Boston office. Responsibilities include:

  • Gain in-depth knowledge of Google Analytics and how it is reporting and tracking the Knowledge Management system (GXC).

  • Create custom reports that meet the business needs of the team.

  • Analyze Google Analytics data across a number of dimensions to create understanding of user behavior on the system (e.g. People Finder, GXC tabs). Connect the dots between individual users and KM needs.

  • Create documentation for Google Analytics.

  • Review documentation for various Knowledge Management processes.

  • Potential for data clean-up or other systems enhancements as needed to improve overall quality of reporting or of user experience.

  • Assume other duties as assigned or as responsibilities dictate.

Qualifications

  • Currently working towards undergraduate or graduate degree (required)

  • Attention to detail, effective time management and strong verbal skills

  • Must possess an ability to learn quickly and multi-task

  • Keen interest and comfort level with data analytics and learning new technology

  • Strong customer service, communication, organization, and problem solving skills

  • Ability to work independently as well as collaboratively with a team

  • Comprehensive knowledge of computer software applications including Microsoft PowerPoint, Excel and Word required

  • Knowledge of Google Analytics helpful but not required

To Apply

View job posting on Bain & Company website.

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