Information Delivery Graduate Student Worker, Simmons College, Boston, MA
Posted April 22, 2016
Information Delivery Graduate Student Worker
Beatley Library Discovery Services
Simmons College
Supervisors: Discovery Services Library Assistants
Hours: 9 – 18 hours/week between 9am and 5pm, Monday – Friday
Pay: $10.00/hour
Start Date: ASAP
The Graduate Student Worker contributes to the work of Beatley Library Discovery Services’ Information Delivery team, which has responsibilities that include interlibrary loan, document delivery and course reserves.
General Responsibilities:
- Provide excellent customer service to Beatley Library users and staff and to other libraries
- Fill requests from other libraries for materials from Beatley (interlibrary loan – lending)
- Fill requests from users for materials from other libraries (interlibrary loan – borrowing)
- Fill requests from users for materials from Beatley (document delivery)
- Fill requests from faculty for materials to be placed on course reserve
- Maintain users’ privacy
Specific Duties:
- Use library systems to monitor multiple request queues and process requests
- Search library discovery tools, including catalogs and e-resources
- Search for, create, and update user, resource, and transaction records in library management systems
- Locate and retrieve books and media from shelves
- Scan articles and book chapters from print and microform sources
- Send articles and book chapters via secure electronic transmission, cloud storage, email, and fax
- Apply labels and package items for shipment; open packages
- Deliver items to offices on the Simmons campuses
- Communicate questions, suggestions, atypical situations, and user feedback to supervisors
- Other duties as assigned
Required Qualifications:
- Enrollment in Simmons College’s M.S. in Library and Information Science program
- Evidence of strong commitment to excellent customer service
- Ability and comfort with technology
- High level of attention to detail
- Ability to understand, remember, and follow complex instructions
Preferred Qualifications:
- Completion of or current enrollment in LIS 415
- Graduation date of May 2017 or later
- Previous employment experience
- Experience working or volunteering in libraries
- Familiarity with Atlas Systems’ ILLiad (interlibrary loan software) and Innovative Interfaces, Inc.’s Millennium (integrated library system)
To Apply:
Send your resume as a PDF to [email protected]. Resumes must be received by Friday, April 29. In your email, please:
- List the days of the week/times that you are available to work.
- List the SLIS courses that you will have completed by the end of the current semester.
- Indicate your expected graduation date.