Assistant Director, NC LIVE, Raleigh, NC
Posted April 20, 2016
With a reputation as North Carolina’s premier partner for statewide library cooperation and shared digital content, NC LIVE provides 200 public and academic libraries with access to an essential and powerful array of core online resources that support education, enhance economic development, and improve the quality of life for every North Carolinian.
NC LIVE delivers shared access to a diverse digital collection that includes full-text article databases, ebooks and audio books, streaming video, demographic and business data, as well as reference materials, language learning tools, and more. In addition, the staff provides authentication, discovery, and support services to member libraries in order to maximize use and return on investment in digital content.
Since its founding in 1997 by representatives of its four Communities of Interest (the community college system, the independent colleges and universities, the public libraries and State Library, and the state university system), NC LIVE has enjoyed a track record of success using entrepreneurial and innovative approaches that build on its collaborative infrastructure. The organization acts as a conduit for partnership as its Executive Director engages member libraries, state agencies, and other groups with shared values and goals. Among others, this cooperation has resulted in cutting-edge projects, such as the “Home Grown eBook Collection,” the Shared eAudio Library, AskBLINC, and NC ECHO, a unified search tool that indexes many of the state’s digital heritage collections.
NC LIVE has an operating budget of more than $4.3 million and is funded through recurring state appropriations, with solid annual support from the independent colleges and universities. The consortium’s offices are headquartered in Raleigh, North Carolina at its host institution, North Carolina State University Libraries, well renowned for its achievements in advancing library technologies and spaces.
Essential Job Duties
NC LIVE is seeking to fill the position of Assistant Director during what will be an exciting phase in the development of the organization. The Assistant Director will be responsible for leading the delivery of programs and services that amplify the impact North Carolina libraries have on their communities. The Assistant Director will work with member libraries to assess, advise, and measure the success of new initiatives designed to increase resource usage; more tightly integrate various e-collections; improve the discovery experience for patrons; and better utilize technologies to maximize efficiency. This person will also co-lead one or more Advisory Committees.
Duties and responsibilities will include:
- Delivering NC LIVE programs and services to member libraries.
- Monitoring and reporting on program success metrics.
- Leading implementation of vendor solutions.
- Supervising the Help Desk team, which supports member libraries in using NCLIVE services.
- Co-leading one or more Advisory Committees with Communities of Interest (COI) chair.
- Helping to prepare updates for Committee and Board meetings.
- Representing NC LIVE in the absence of the Executive Director
Minimum Education/Experience
ALA-accredited MLS, MIS, or equivalent advanced degree.
Departmental Required Skills
- Significant experience working in or on behalf of libraries.
- Demonstrated leadership potential with the ability to contribute to the strategic decision-making process.
- Knowledge of current and emerging trends at library consortia.
- Experience providing exceptional service to a diverse clientele.
- Ability to work creatively, collaboratively, and effectively both as a team member and independently and to promote teamwork among colleagues.
- Capacity to thrive in an exciting, ambiguous, future-oriented environment and to respond effectively to changing needs and priorities.
- Excellent written and oral communication skills and interpersonal skills.
- Able to communicate clearly and succinctly both verbally and in written reports/presentations.
Preferred Experience, Skills, Training/Education
- Supervisory experience.
- Experience working at a library membership organization.
- Experience working in or for multiple types of libraries (e.g. academic, community college, public, K-12).