Access Services Evening & Weekend Librarian, Northeastern University, Boston, MA
Posted March 16, 2016
Requisition Number: STFR002784
Division/College: Library
Location: Boston Main Campus
Full-time/Part-time: Full Time
Responsibilities:
Northeastern University Libraries
Access Services Evening/Weekend Librarian
Northeastern University’s Snell Library has an exciting opportunity for an Access Services Evening/Weekend Librarian who enjoys working with staff and students to provide excellent library service. Snell Library’s Help and Information Desk is the nerve center of the library, and is jointly managed by the Library and Northeastern’s Information Technology Services (ITS ) Division. The Access Services Evening/Weekend Librarian supervises the library staff who work at this desk, and manages access to the Library, as well as library services, during evening/weekend hours. S/he communicates and participates equally with colleagues in ITS who share responsibility for providing services during evening/weekend hours, working together with them to develop policies and procedures consistent with the University’s high standards of excellence.
Under the direction and with the support of the Head of Access Services, the Evening/Weekend Librarian is entrusted with hiring, training, developing, and evaluating evening & weekend staff, directly supervising 2 full-time coordinators, 3-5 part-time graduate students, and 45-50 work study students. S/he is able to think strategically and articulate department goals and objectives, and has the project management skills to achieve those goals in measurable ways. S/he enjoys writing and using creativity in preparing reports.
The Evening/Weekend Librarian is curious about new and emerging technologies, and has enthusiasm for working in teams to recommend, plan and manage their implementation. S/he may have an administrative role in one or more of the following systems: Ex Libris Alma (Fulfillment configuration), Drupal (web site management), EMS (room-booking software), When to Work (scheduling software), and Gimlet (question tracking software).
The Evening/Weekend Librarian builds relationships with multiple Northeastern units and departments including Information Technology Services, Facilities Management, Events Planning, Husky Card Services, and the NU Police Department. S/he also works closely with colleagues in the Research and Instruction Dept. to share information and build bridges between the two units. As a librarian, s/he may participate in collection development as a selector for one or more subject disciplines, provide reference assistance at the Research Help Desk, and serve as a liaison to one or more academic departments, providing instruction as necessary.
The Snell Library is a busy place, and the Evening/Weekend Librarian enjoys helping an engaged, ambitious population of university students, maintaining security and modeling excellent, ethical customer service. S/he has the diplomatic skills, good judgment, and positive attitude to resolve customer service issues (including knowing when to escalate these issues appropriately) and to keep the library running smoothly during evening and weekend hours. Typical working hours are Sunday 10:00am – 6:00pm and Monday – Thursday 1:00pm – 10:00pm.
Qualifications
- MLS from an ALA accredited program; at least two years of related experience, preferably in an academic library delivering a broad range of customer services to a diverse user population.
- The ability to think creatively and problem solve effectively, working in a collaborative fashion with a team of colleagues. Excellent organizational, analytical, planning, interpersonal, oral, and written communication skills.
- Successful experience hiring, training, and evaluating personnel.
- Must have a strong commitment to diversity.
- Must be innovative, self-motivated, service-oriented, and resourceful.
- Knowledge of new and emerging information technologies, instructional and research methodologies, and trends in academic libraries, scholarly communication, and higher education.
- Experience in system administration and/or management a strong plus.
Additional Information:
About applying
To apply, visit: http://www.northeastern.edu/
Applications will be reviewed promptly; first consideration will go to those received by March 25 2016, though applications will continue to be accepted until the position is filled. Candidates must provide a cover letter, resume, and the names and contact information for three references. References will only be contacted for individuals under serious consideration.
Northeastern University and the Library
Founded in 1898, Northeastern University is a global, experiential, research university built on a tradition of engagement with the world, and offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools. Northeastern’s ongoing commitment to excellence has led to a rise into the top 50 in the US News & World Report’s rankings, the hiring of over 400 new faculty in the past 8 years, and annual funded research grant awards now exceeding $125M. With a focus on global cooperative education, a strong commitment to online and hybrid educational models, and selected graduate programs at campuses in Seattle and Charlotte, Northeastern continues to create a distinctive approach to education and research.
The Northeastern University Libraries support the strategic directions of the University as the intellectual center of the campus. After a recent $20 million library renovation, Northeastern students, faculty, and staff take advantage of an expansive digital media commons, a thriving digital scholarship center, state-of-art audio and video recording studios, rich electronic collections, and vital instructional and cultural programs. Collaboration with faculty and other academic units on campus is a key part of our 21st century strategy. The Library is an active participant in the Boston Library Consortium (BLC ) and engages in national and international cooperative efforts like HathiTrust, Portico, DuraSpace, CLIR /DLF , and the Center for Research Libraries.
Northeastern University is an Equal Opportunity, Affirmative Action Educational Institution and Employer, Title IX University. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by the law. Northeastern University is an E-Verify Employer.
To be considered for this position please visit our web site and apply on line at the following link: http://apptrkr.com/759538
Northeastern University is an Equal Opportunity, Affirmative Action Educational Institution and Employer, Title IX University. Northeastern University particularly welcomes applications from minorities, women and persons with disabilities. Northeastern University is an E-Verify Employer.