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Circulation Services Assistant, Watertown Free Public Library, Watertown, MA

The Watertown Free Public Library is looking for a full time Circulation Services Assistant. Our busy mid-sized library serves a diverse population with a broad catalog of needs. As a member of circulation staff you will be the first point of contact for many of the over 32,000 patrons who use the library every month.

This job might be for you if:

  • You like people and you get satisfaction from helping them.
  • You have a firm grasp of what excellent customer service is and you know how to deliver it.
  • You take pride in doing a job well whether it is solving a complicated problem or performing a routine task.
  • You are confident and friendly with interpersonal interactions.
  • You are resilient and understand that when working with the general public you can’t take things personally.
  • You are willing to learn and can adapt to change.
  • You believe in the mission of libraries. You want a job in public service

To land this job you need to have a high school diploma or GED. You do not need to have worked in a library before, but you do need strong customer service experience. This is an excellent opportunity for library students at the beginning of their studies who don’t yet have library experience.

To see a more detailed job description and instructions to apply, please visit: www.watertownlib.org/circulation-assistant.

This is a full time (37 hours) union position. Benefits include healthcare, retirement, paid holidays, and generous sick and vacation time. The work schedule includes some nights and a weekend rotation. The hourly rate is $19.46 per hour.