Advanced Referencing Services Specialist, Copyright Clearance Center, Wilton, CT
Posted July 1, 2015
We are seeking an exceptional recent MLIS graduate with a strong desire to work with both leading edge software and some of the most highly respected companies from a variety of industries. The Advanced Referencing Services Specialist provides top-notch service to our blue chip clients.
In this role you will utilize your strong on-line search skills to conduct advanced reference work, citation verification and copyright clearance for hard-to-find documents utilizing specialized in-house and commercial databases. This position will be located in Wilton, CT and will report to the Referencing Services Manager.
Skills/Abilities/Competencies:
- Ensure document orders are accurately matched to bibliographic records in internal databases by consulting multiple online library catalogs
- Perform searches across specialized databases to verify citations and update internal database information
- Locate source publications containing hard-to-find documents including journal articles, theses and dissertations, periodicals, conference proceedings and patents
- Obtain copyright permissions for hard-to-clear documents
- Initiate contact with publishers and vendors to fill document requests
- Communicate order status updates to clients
Qualifications:
- Masters degree in library and information science
- 2 years experience in a corporate or academic research position
- Proficiency using citation databases such as PubMed
- Knowledge of university and library catalogues
- Excellent written and verbal communication skills
- Proven customer service orientation
- Aptitude for learning new software
- Strong technical background desired
View full description and apply online.
CCC Is a Great Place to Work
Whether you’re an account manager, a techie or a customer service specialist, CCC is a great place to be. In joining this high-impact learning organization, you’ll be surrounded by exceptional colleagues who’ll gladly share their expertise and expect the same from you. We work collaboratively to create strong, repeatable business processes and benchmark ourselves against best practices to deliver outstanding results for our customers. With a history of innovation and growth in a dynamic market, a passionate and dedicated team, and a deep commitment to building next-generation content and licensing solutions using the very best technology and talent available, we offer the stability of an ongoing business in an entrepreneurial culture–all while providing very competitive benefits.