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Course Reserves/Interlibrary Loan Assistant, Boston College, Chestnut Hill, MA

Posted March 16, 2015

Boston College Introduction 

Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,100 full-time undergraduates and 4,700 graduate and professional students. Ranked 31 among national universities and a member of the Association of Research Universities, Boston College has 752 full-time and 1,080 FTE faculty, 2,750 non-faculty employees, an operating budget of $886 million, and an endowment of approximately $2 billion. 

Position Details 

Department: 060021 – O’Neill Library 
Position: 00005533 – Course Reserves/Interlibrary Loan Assistant 
Grade or Band: 1ST 

Eligible for Overtime Pay 

Job Description 

The Course Reserves and ILL Assistant processes materials for course reserves, assists in fulfilling interlibrary loan requests and provides general circulation services at the O’Neill Library Circulation Desk. The schedule is a full time 12 month/year permanent position and the work days are Tuesday – Saturday with Sundays and Mondays off.

The Assistant, as part of the Course Reserves working group, performs all phases of processing required to make course reserves readings available to the students – online and in paper. Duties associated include communicating with Faculty about the status of their reserve requests, which include providing estimates on processing time, explaining copyright regulations, tracking reserves currently in process, locating articles in online databases, scanning book chapters, and processing physical items and adding them to reading lists.

The assistant is also part of the Interlibrary Loan work group that obtains materials not owned by BC for members if the BC community. Duties associated include verifying citation received from BC users by utilizing BC Library databases, ordering materials via OCLC, Rapid and Docline, communicating with users about the status of their requests, and processing materials received from other libraries and making them available to members of the BC community.

Lastly as a member of the Access Services department, the assistant will also work at the O’Neill circulation desk. Tasks associated include charging and discharging library materials, instructing users in navigating the course reserves database to find material on reserve for their courses; helping patrons find and identify materials online as well as in the book stacks; interpreting library policies and explaining services to users.

Requirements

  • 1 – 2 years experience with course reserves or interlibrary loan and familiarity with library organizations, cataloging and classifications
  • demonstrated commitment to customer service
  • ability to manage multiple tasks at one time
  • excellent verbal and written communications
  • ability to work collaboratively in a team based environment
  • ability to communicate with faculty, students, and staff

Preferred:

  • Bachelor’s degree

Closing Statement 

Boston College conducts background checks as part of the hiring process. 

Boston College is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, protected veteran status, or other legally protected status. To learn more about how BC supports diversity and inclusion throughout the university please visit the Office of Institutional Diversity at http://www.bc.edu/offices/diversity. PI88843665 

Apply at: http://www.Click2Apply.net/pz4dgwc

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