Library Associate II, Sno-Isle Libraries, Sultan, WA

Posted December 3, 2014

Job 8112 – Closes 12/14/2014

Starting Pay: $3,690.27 – $5,075.20 Monthly (40 hrs/wk)

The Library Associate II position provides circulation, reference, reader’s advisory services to the public, training in the use of computers and library equipment, and programming as needed to a wide variety of customers. The position may include working morning, afternoon, evening and weekend hours. Successful candidates may be required to adapt to future schedule and location changes depending on library needs.

Essential Functions:

1. Provide general, basic reference and information service by: assisting customers in the use of library facilities, equipment, resources, and services. Refer complex readers’ advisory and reference questions to a Librarian or appropriate staff member.
2. Provide courteous and efficient customer service by performing circulation desk tasks.
3. Create and present programming for all customer groups as assigned.
4. Develop program materials, including reading lists, promotional displays, and presentation materials.
5. Provide training to customers in basic library skills including the use of public computers, catalog and reference computers, Internet, and devices.
6. Assist customers in resolving technical problems or issues. Maintain and troubleshoot equipment utilized in a community library.
7. May be designated in charge of the community library in the absence of other supervisory staff or building manager.

Additional Duties and Responsibilities:

1. Opens and closes the building and assists in maintaining the library in a neat, clean, and orderly condition.
2. Makes presentations to the public as assigned.
3. Prepares correspondences and reports.
4. Trains new staff as needed.
5. Attends meetings, trainings, and workshops as assigned.
6. Assists with special projects as required.
7. Participate on committees or teams as assigned.
8. May serve as the volunteer coordinator of a community library.
9. Performs other duties as assigned.

Required Knowledge, Skills, and Abilities:

1. Thorough knowledge of established web-based databases and techniques of searching and accessing those resources.
2. Thorough knowledge of established practices and procedures for an integrated library system (ILS).
3. Thorough knowledge of library procedures for determining needs and interests of customers.
4. Knowledge of collection development policies and procedures.
5. Knowledge of library resources, programs and services in a public library.
6. Strong customer service and communication skills.
7. Strong organization and attention to detail.
8. Ability to work independently and to set priorities.
9. Ability to operate relevant computer systems including hardware and software, such as Microsoft Word, Excel, electronic databases, e-mail, and internet navigation in addition to other office equipment and security systems.
10. Ability to work cooperatively and maintain effective interpersonal skills with the public and co-workers.

Education and Experience:

1. These skills and abilities typically are acquired through a combination of training and experience including a college level education or specialized training such as library science, presenting programs or other profession-based subject areas.
2. Three years of experience providing customer service in a library or related setting.
3. Four years of college level education preferred.

Library System Profile

Sno-Isle Libraries is a large, two-county library district in the beautiful north Puget Sound region of Washington State. District boundaries stretch from rugged timberlands to suburban centers, from rolling farmlands to the ocean vistas. Set in the fastest-growing corner of the state, Sno-Isle Libraries is home to a 1.5 million-item collection, serving more than 670,000 residents through 21 community libraries, a bookmobile, outreach services, and our website at www.sno-isle.org.

The Application Process

Apply online at www.sno-isle.org/employment. (Paper applications are no longer being accepted.) Online applications must be submitted by 5:00 p.m. on the closing date. Incomplete applications may disqualify you. Resumes and letters of interest may be attached at your option, but will not be accepted as a substitute for a completed Sno-Isle application. Questions may be directed to Human Resources at:

Sno-Isle Libraries, Human Resources 
Marysville Service Center 
7312 35th Avenue NE, Marysville WA 98271-7417 
Website: http://www.sno-isle.org/employment 
Phone (360) 651-7000, (425) 339-1711
Fax (360) 651-7151
Job Line (360) 651-7040
TTY 1 (800) 647-3753

Applications will be screened and applicants who best match the needs of posted positions will be contacted by phone if selected for an interview. The hiring process can take a minimum of 4 to 8 weeks. Applicants who need accommodations during the application or interview process should contact the Human Resources Department (360) 651-7000.

All offers of employment are conditioned on the provision of satisfactory proof of applicant’s identity and legal authority to work in the U.S. Offers of employment are also conditioned on Sno-Isle’s receipt of satisfactory responses to reference requests and a criminal background check, when required.

NOTE: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

Sno-Isle Libraries is an equal opportunity employer and does not discriminate on the basis of race, color, creed, gender, age, national origin, sexual orientation, marital status, or the presence of any sensory, physical, or mental disability, or the use of any trained guide or service dog by a disabled person. Persons who speak a language(s) in addition to English are encouraged to apply.