Member Services Librarian, Fenway Libraries Online, Boston, MA
Posted November 18, 2014
Fenway Libraries Online (FLO, www.flo.org), an automated library consortium of ten academic and special libraries in Boston and Cambridge, seeks a Member Services Librarian. This individual will provide training, support, and documentation for librarians and staff at FLO member institutions.
The Member Services Librarian should be organized, creative, energetic, and able to communicate effectively in person and in writing to all levels of library staff.
Responsibilities:
- Coordinate and conduct training sessions for FLO software, such as Voyager, SFX, CORAL, and others
- Develop online and written training materials
- Produce and maintain software documentation and policy manuals
- Visit member libraries to provide training and other support
- Troubleshoot and resolve software problems reported by library staff
- Produce monthly, quarterly and annual reports and statistics
- Coordinate agendas, arrange locations, and assist with FLO meetings
- Maintain and improve FLO websites
- Provide training and support for the Massachusetts Commonwealth Catalog
- Assist with the evaluation of new products and services
Qualifications:
- MLS or MLIS degree required
- 2-5 years library or library network experience required
- Experience with training and documentation
- Experience with using an integrated library system (ILS), preferably Ex Libris Voyager
- Understanding of key library functions, such as acquisitions, cataloging, circulation, ERM, ILL, reference, reporting and serials
- Competence with desktop software applications and web-publishing software including Microsoft Access and Microsoft Excel
- Excellent written and oral communication skills required
- Flexibility appropriate for a dynamic work setting, including schedule changes that respond to the needs of the consortium
- Desire to participate in collaborative problem solving
- Ability to travel to member libraries in Boston and Cambridge
Compensation:
Competitive salary plus attractive benefits package
Start Date: January, 2015. Application review will begin in December, 2014.
To apply:
Send email including resume, cover letter, and contact information for three professional references to:
Walter Stine
Executive Director
Fenway Libraries Online
[email protected]
A complete job description is available upon request.
Fenway Libraries Online encourages the application of all candidates without regard to race, color, religion, sex, age, national or ethnic origin, sexual orientation, mental or physical disability, or veteran status.