Member Outreach Coordinator, Capital District Library Council, Albany, NY
Posted October 15, 2014
The Capital District Library Council (CDLC), regional multi-type library organization serving academic, public, school & special libraries and library systems in ten upstate New York counties, is seeking a Member Outreach Coordinator.
The Member Outreach Coordinator is responsible for communication and marketing of CDLC services; overseeing member services; and assisting with administering programs offered to CDLC members. This position works closely with the Executive Director and all CDLC staff to provide, evaluate and improve CDLC services and programs.
The successful candidate will have a bachelor’s degree in a related field; strong marketing and communication skills; experience with web site design; a proactive, positive and professional attitude; and the flexibility and willingness to evolve with change. Experience working in or with libraries is preferred.
This is a full-time position with a competitive benefits package. Please submit a resume, cover letter, and the names and contact information for three professional references via email to [email protected]. Review of applications will begin on October 21, 2014 and continue until the position is filled.
Job Description
Title: Member Outreach Coordinator
Reports To: Executive Director
Type of Position: Full-time, Exempt
The Member Outreach Coordinator is responsible for communication and marketing of CDLC services; overseeing member services; and assisting with administering programs offered to CDLC members. This position works closely with the Executive Director and all CDLC staff to provide, evaluate and improve CDLC services and programs.
Responsibilities:
A. Communications and Marketing
- Promote the image and services of CDLC through the website, social media and other resources to current and potential CDLC members and to the public
- Oversee all aspects of CDLC communications, including the CDLC web site
- Plan, edit and design CDLC promotional materials and documents such as the monthly newsletter, brochures and announcements
- Analyze the effectiveness of communication tools on a regular basis and implement new tools/strategies as needed
- Working with the Executive Director, assists in compiling content for and writing the Annual Report
B. Membership Services
- Manage and maintain CDLC’s institutional and personal membership processes
- Maintain and update electronic membership lists and databases
- In conjunction with Executive Director, periodically assess membership categories
- Working with CDLC staff, coordinate and communicate activities and events of CDLC member committees and special interest groups
- Provide assistance to the Executive Director in developing and designing member surveys
C. Program-Related
- Participate in program development and work with CDLC staff to develop new programs and events for CDLC members
- Work closely with CDLC staff to promote CDLC events and activities
- Develop awareness of all CDLC programs and services
- Assist in other Council programs as appropriate
QUALIFICATIONS
- Bachelor’s degree in related field
- Experience with web site design and maintenance
- Strong marketing and communication skills
- Proactive, positive and professional attitude
- Flexibility and willingness to evolve with change
- Proficiency in Microsoft Office suite of products
- Excellent communication, interpersonal, organizational and computer skills
- Attention to detail a must
- Ability to be a self-starter and work independently while also having the flexibility and ability to work well with others
Preferred Qualifications:
- Experience working in or with libraries and/or professional degree from a library school
- Joomla or other web content management system preferred