User Services Librarian, Rhode Island Historical Society Research Center, Providence, RI
Posted September 29, 2014
The Rhode Island Historical Society seeks energetic, productive public service-oriented candidates for the position of User Services Librarian. Through the use of innovative approaches, emerging technology and good, old fashioned customer service, the User Services Librarian will work to improve customer-centered services and meet the needs of the variety of users for this private research center. The User Services Librarian will serve as a vital link between the public and the specialized library staff. An ability to make connections between research topics, facilitate research requests, and keep the Big Picture in mind is crucial to success in this position. Reporting to the Director for Collections, this position will provide leadership and oversight for User Experience services, which will include the primary functions of reference desk and virtual reference services, as well as serving on project teams within the RIHS. Strong organizational, communication and assessment skills are a must, and the successful candidate will have broad responsibility for ensuring that the library goes the extra mile to surpass the needs of its users creatively, efficiently, and effectively.
Qualifications
The successful candidate will bring a deep understanding of and experience in addressing the challenges facing research facilities today, including rapid changes in technology; the storage and delivery of analog and digital information; creative and efficient use of physical spaces; and changing perceptions of the role of private libraries and museums in the education sector.
MLS/MLIS from an ALA-accredited program and 5 to 7 years experience in a public service position at a research library required. Background and interest in American history or Rhode Island history preferred. Some weekend and evening hours. To perform this job successfully, an individual should have good computer skills especially with Microsoft Word, Excel and PowerPoint.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Manual dexterity, including hand/eye coordination and ability to handle books, manuscripts, images, and other paper-based collections.The employee must occasionally lift and/or move up to 10 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.
Rate of Pay
The salary for this position will be commensurate with experience and based on funding for similar positions at like organizations. Benefits include paid holidays, vacation, and sick time; health insurance (medical, dental, and vision offered); long-term disability and life insurance program; pension.
The Rhode Island Historical Society is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
To Apply
Email letter, resume/CV and names of three references to: [email protected] with User Services Librarian in subject line. Applications close October 17.
No phone calls, please.