Electronic Resources Associate, Smith College, Northampton, MA

Posted September 24, 2014

Department: Libraries
Job Category: Staff
Position Control: AS0069
Grade: O
Position Category: Regular
Internal/External Position Type: Administrative Support
FLSA: Non-Exempt

Position Summary:

Provide access to electronic and print continuing resources. Manage subscriptions and oversee the receiving and processing of journals and newspapers.

Duties and Responsibilities:

Provide access to electronic resources: Verify, maintain, and update access to electronic journals and data bases using resource locator software (SFX link resolver), the online catalog (Aleph), and other electronic resource management tools. Identify and resolve problems relating to subscriptions and online access by communicating with vendors. Contribute to maintaining the SFX Knowledgebase for electronic resources to ensure current and accurate access.

Process journals and newspapers: Train and supervise students to receive print journals and newspapers and to prepare print materials to be shelved. Oversee the creation and maintenance of accurate records in Aleph for patron access. Update OCLC online union list records for print journals to ensure accurate holdings for Smith are represented in this national database.

Process Subscriptions: Process subscription renewal quotes, invoices and credits; communicate with vendors to resolve issues.

Oversee handling of mail for Neilson Library: Train and supervise students to sort and deliver U.S. and campus mail in a timely manner. Provide mail services for faculty with offices in Neilson Library, the Kahn Institute, the Center for Media Production, and the Spinelli Center for Quantitative Learning. Handle daily deliveries to and from package delivery services (e.g. UPS) and the book delivery service between the libraries’ units on campus.

Participate in developing goals, objectives, and implementation plans pertaining to the libraries’ Collection Services activities. Contribute effectively to teamwork, communication, and problem solving and customer service. Perform related duties as required.

Qualifications:

Education/Experience: High School diploma or equivalent; 1-3 years of relevant experience; or equivalent combination of education and/or experience.

Skills: Strong organization, problem solving, and communication skills; ability to work independently and as a member of a team; ability to organize and prioritize work effectively; attention to detail. Familiarity with standard office software.

Additional Information:

This is a part-time, full-year position – 21 hours per week for 52 weeks per year.
Smith College is an EO/AA/Vet/Disability Employer

https://smithcollege.hiretouch.com/job-details?jobID=21011&job=as0069-electronic-resources-associate