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Circulation Supervisor, Billerica Public Library, Billerica, MA

Statement of Duties: Responsible for the day-to-day operations of the Circulation Department including checkout and discharging of library materials. Develops work schedules and assigns tasks to Circulation staff and volunteers. Responsible for the hiring and training of Circulation personnel. Performs yearly staff reviews. Provides expert guidance to patrons requesting information and library materials and selects library materials for purchase in a variety of formats including print, electronic, and DVD. Participates in various aspects of library operations beyond Circulation Department, e.g. adult programming, public relations, etc., as time allows.

Supervision: Works under the direction of the Library Director or his/her designee but works with considerable independence in setting own daily work plan. Unusual situations are referred to the Library Director.

Supervisory Responsibility: Has direct supervisory responsibility for all Circulation Department personnel. May be required to act as “in charge” supervisor in the absence of the Director or Assistant Director.

Minimum Qualifications:

Education and Experience:

Master’s Degree in Library Science in a program accredited by the American Library Association and a minimum of 3 years professional experience.

Knowledge, Abilities and Skills:

Strong customer service orientation is a must, along with the ability to lead and inspire staff to maintain a thriving customer service environment. Experience with automated library systems required; familiarity with Evergreen a plus. Expertise in the use of Windows operating system and knowledge of web-based technologies are essential. High degree of initiative; ability to exercise considerable judgment in dealing effectively with diverse constituencies; effective time management skills; the ability to develop productive working relationships with department personnel and to work collaboratively with co-workers as an effective team member. Excellent oral and written communication skills are required.

Salary: $1,037.14 – $1,419.39 in 9 Steps with full benefits package

Schedule: Work week includes one night per week, as well as every other Saturday and a Sunday rotation from Sept. through mid-June.

Apply to: Elizabeth Vezina, Director
Billerica Public Library
15 Concord Road
Billerica, MA  01821
liz.[email protected]
Tel.: 978-671-0948 ext. 101
Fax: 978-670-9493

Please include resume and three professional references.

Deadline for Applications: Open until filled.

Position Available: September 8, 2014