User Experience Designer, ACI Worldwide, Waltham MA

ACI Worldwide in Waltham, MA is seeking a User Experience Designer (Full-time, perm) to join a team of people who are passionate about UXD! 

Open to various levels of experience.

If interested, send resume/portfolio to the recruiter, Gina Friend, at [email protected]. If you have questions about the role, please contact L Hood at [email protected].

Primary Responsibilities

• Design and conduct field research with end-users. Turn data into actionable user and design requirements through data analysis for inclusion in the Product Requirements spec. 
• Design and prototype information architecture/UI interaction solutions that reflect an understanding of the balance between efficiency, ease of use, user satisfaction, and business goals.
• Produce comprehensive UX Design Specs that include detailed wireframes and concrete use cases.

• Conduct assessment methods such as usability testing, heuristic analyses, UI reviews, complexity measures, KLM GOMS, etc. Turn data into actionable information through data analysis and formal reports. Communicate findings to x-functional teams.

Requirements:

• Master’s degree in Human Factors, User Experience Design, HCI, Library & Information Science, or related discipline
• Portfolio that demonstrates skills and understanding in user centered design methodologies
• Experience working in a high-tech in a fast-paced, multidisciplinary environment
• 1-2 yrs for Associate level
• 2-5 yrs for straight UXD level
• 5-10 yrs for Senior level
• Fundamental understanding of
• Field research methods such as interviews, contextual inquiry, focus groups, surveys, roundtable usability testing, etc.
• Usability testing methods, such as formative, summative, moderated, automated, remote, local, RITE, etc.
• Persona development, task analysis, design heuristics, and use cases (abstract and concrete)
• Information architecture concepts, conceptual design, and detail design
• Ability to interpret product requirements from a user-centered as opposed to feature-centered perspective
• Proficiency with standard prototyping tools such as paper, Axure, Powerpoint, Visio, etc. to create screen mockups, lo-mid fidelity prototypes, and communicate conceptual design concepts.
• Excellent written and oral communications skills
• Familiarity with agile development
• Preferred:
• Experience designing for mobile and tablet
• Banking and payments-industry knowledge