Youth Services Manager, Worcester Public Library, Worcester MA
Posted May 20, 2014
SALARY: $48,567.81 – $70,816.76 annually; $23.27 – $33.93 hourly
A beginning professional position under the general direction of the Associate Head Librarian with supervision as assigned.
A professional position with supervisory and planning responsibilities under the direction of the Youth Services Coordinator. This position will primarily be responsible for the overall management and leadership of the Youth Services Department at the Main Library, but will be expected to perform some management functions with the One City, One Library (OCOL) branches as necessary.
ESSENTIAL JOB FUNCTIONS:
Manager
- Assists Youth Services Division Head with developing goals, objectives and services for the department.
- Participates in the selection, training, supervision, scheduling and goal-setting for all departmental staff.
- Monitors and analyzes data obtained from various automated reports and recommends course of action.
- Partners with One City, One Library counterpart (Graduate Librarian 4) to develop programs, services, and customer service offerings that can easily be replicated across all library locations.
- Monitors expenditures; compares to budget; takes necessary corrective action.
- Maintains professional growth and development through seminars, workshops, professional affiliations, journals and other means to keep abreast of current and emerging trends.
- Researches trends in employee performance management and ensures such variables are present in the work of departmental staff.
- Keeps informed of professional and community developments affecting library resources and services.
Collection and resources
- Selects materials in assigned subject areas for acquisition and withdrawal.
- Develops a comprehensive weeding plan for all staff to ensure the youth and teen collections remain dynamic and robust.
- Promotes collections of the department to the schools and community effectively.
- Analyzes, evaluates, develops and maintains a collection of materials relevant to the needs of youth and outreach customers.
Working with the public
- Staffs service desks and oversees provision of information and readers’ advisory services to users of varied ages, cultures and skill levels at the Main Library and OCOL locations.
- Proactively provides customer service and assists customers through various aspects of utilizing the Library.
- Serves as a role model to staff by providing exemplary customer service.
- Conducts bibliographic searches/inquiries using a wide range of paper and electronic resources.
- Instructs customers in the use of reference resources and library services.
Programming
- Plans, schedules, promotes and conducts programs in collaboration with Youth Services division.
- Oversees the execution of the Summer Reading Club including promotions to schools, recruiting volunteers, preparing book displays, and program planning in partnership with other departments.
Other
- Cooperates with appropriate agencies and individuals in the community on joint projects.
- Adept at process management; knows how to organize people and activities. Simplifies complex processes; sees opportunities for synergy and integration.
- Acts as Librarian-in-Charge as assigned.
- Conducts regularly recurring staff meetings, acts on issues discussed, and reports concerns to the Youth Services Coordinator.
- Interprets library rules and regulations to public and staff.
- Performs other tasks, as assigned, consistent with the functions of the work unit and level of responsibility.
MINIMUM JOB QUALIFICATION STANDARDS FOR PERFOMING ESSENTIAL JOB FUNCTIONS:
- Ability to work well with staff, customers of all ages, government agencies, library Board of Directors.
- Plans and coordinate the work of others.
- Understands the art of delegation.
- Demonstrated ability to carry a project to completion.
- Exercises initiative and independent judgment in applying standards to a variety of work situations.
- Ability to organize and self-direct work responsibility.
- Knowledge of the practical application of computer operations.
- Puts energies behind the creative ideas of others.
- Excellent communication skills, both written and oral.
- Ability to operate a variety of machinery and equipment, including computers, printers, calculators, fax machines, copiers, etc.
- Ability to exert up to 40 lbs. of force occasionally, and/or up to 20 lbs. of force frequently to move book trucks, etc.
MINIMUM REQUIREMENTS:
Education: A master’s degree in Library Science from a Graduate School of Library Science accredited by the American Library Association or approved by the Massachusetts Board of Library Commissioners. |
Experience: Two years of professional public library work after receipt of MLS, with broad working knowledge of reference practices in public libraries. Personnel management and/or supervision experience in a library setting or an equivalent combination of education, training and experience.
Schedule: Includes evening and weekend assignments.
To apply, please visit: www.worcesterma.gov/employment or send resume and cover letter on or before Friday, May 30, 2014, to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. EOE/AA employer. Preference given to Worcester residents.
The information in this summary indicates the general nature and level of work performed within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position.
The Worcester Public Library makes every effort to support ALA’s “Core Competences of Librarianship” http://www.ala.org/ala/educationcareers/careers/corecomp/corecompetences/index.cfm as approved and adopted as policy by the ALA Council, January 27th 2009 and, as an Affirmative Action/Equal Opportunity Employer, values diversity and aims to have its workforce reflect the community.