Taxonomy & Hierarchy Analyst, Lowe’s Home Improvement, Charlotte NC
Posted April 11, 2014
Job Posting Title Taxonomy & Hierarchy Analyst
Job ID 683117BR
Job Description
The primary purpose of the Analyst, Product Taxonomy and Hierarchy is to gather and manage requirements collecting for product data and hierarchy and taxonomy management. The Analyst, Product Taxonomy and Hierarchy manages the controlled vocabulary for Lowe’s product marketing data for their assigned product area. This individual is responsible for the categorization of products, as well as ensuring collection of the most appropriate attributes for internal and customer facing requirements.
The Analyst, Product Taxonomy and Hierarchy is responsible for the categorization of products and ensuring collection of the appropriate attribute data. This individual is responsible for coordinating with key stakeholders to define data and content to collect regarding product attributes. Additionally, the Analyst, Product Taxonomy and Hierarchy will normalize information and implement the templates for data collection.
In addition, this individual should coach business, marketers, and other cross functional team members to capture, normalize and enrich product information and marketing data for input into all selling and buying applications. The Analyst, Product Taxonomy and Hierarchy will also ensure Product Specific Selling Attributes (PSSAs) are complete through production.
This individual will champion the adoption of Product Master Data Content Management (MDCM) and enforce all standards associated with product data attribute hierarchy. To accomplish this, the Analyst, Product Taxonomy and Hierarchy must have broad knowledge about Lowe’s business as well as industry accepted product hierarchical and technology knowledge. The Analyst, Product Taxonomy and Hierarchy must also have effective communication skills and collaborate with key stakeholders on the progress establishing product attribute hierarchy.
To accomplish this, the Analyst, Product Taxonomy and Hierarchy must have an in-depth understanding of taxonomy, controlled vocabulary, and product data.They play a vital role in ensuring that products are associated to categories effectively and that the products have the vital information to be organized and searched efficiently.
Essential Responsibilities:
Establishing Product Taxonomy / Hierarchy
• Manages projects regarding updating PSSAs and taxonomies for product data in collaboration with lowes.com, Merchandising, store systems, etc.
• Manages the Product Specific Selling Attributes (PSSA) templates and controlled vocabulary
• Researches, designs, implements, and monitors the dynamic taxonomy / ontology architecture for all product hierarchies
• Provides daily project management and monitoring for all controlled product vocabulary.
• Normalizes PSSA templates for data collection
• Implements use of PSSA templates
• Researches and designs product level data schemas (leveraging benchmarking, technology requirements, metadata standards, etc.) and product taxonomies
• Facilitates product specific selling attribute development meetings and collaborative reviews between merchandising, lowes.com, vendors, services, etc.
• Serves as the primary quality control analyst for all product-level marketing data schemas (PSSAs)
• Ensures the product specific attributes and controlled vocabulary align to product domain and enterprise Standards
• Utilizes the product information management tool to update to revise the product taxonomy, attributes and values
• Tracks and reports on the progress of implementation
• Provides complete and accurate item level data, relevant to each category
• Assists in designing and driving continuous improvement processes in product hierarchy management.
Collaboration
• Collaborates with key stakeholders to help define the data and content to collect regarding product data
• Gathers input from Lowe’s Business Users to develop best in class models, needs and uses across the company
• Provides input regarding standards or processes involving product attribute hierarchy to the Strategy, Standards, and Solutions team
• Contributes to enterprise metadata, governance programs and data standards by collaborating with MDCM Leadership, Taxonomy Community of Practice, and other stakeholders.
• Works cross-functionally to manage and organize work processes and ensure most efficient work flow
• Supports a collaborative environment by working in a team of peers to solve problems and shares information with peers, manager, and customers as appropriate
Business Influence
• Meets or exceeds customers’ expectations, looks for ways to improve their experience, while creating a seamless experience by understanding how the Analyst, Product Taxonomy and Hierarchy role, team goals, and daily activities fit into the company vision
• Drives for results by consistently achieving goals and pushing to complete tasks by their deadlines
• Functions as the Master Data business solution SME on product taxonomy and raise any business issues, risks or concerns where appropriate
• Identifies and develops creative solutions and workarounds where applicable in terms of the business solution decisions
• Collaborates with key stakeholders (e.g., lowes.com, Taxonomy, Services) on key requirements and oversee key projects associated with complex data requirements.
• Keeps pace with change and maintains a competitive advantage within the marketplace by seeking out and learning about changes in the field of product taxonomy and hierarchy management
• Organizes resources to complete multiple business objectives focused on the organization’s strategy
Self-Leadership
• Negotiates effectively for the organization with internal and external stakeholders and builds relationships with key individuals necessary for collaboration
• Develops and presents communications, frequently to management, communicating the desired message, at the appropriate level, for the right recipient
• Stays current with industry trends related to product data attribute management
• Solves tactical problems using problem solving tools and techniques to generate fact-based solutions
Required Minimum Qualifications:
• Bachelor’s Degree and 1 year of experience managing data, content or business processes, managing vendor/supplier relationships, or contributing to quality improvement OR 4 years of experience managing data, content or business processes, managing vendor/supplier relationships, or contributing to quality improvement
Preferred Qualifications:
• 1 year experience managing business data hierarchy (customer, vendor or product)
• 1 year of experience leading and managing projects
• 2 years experience creating and maintaining product specific taxonomies for retail line of business
• 2 years experience collaborating cross-functionally
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