Records Management, Consultant Job, Travelers, Hartford CT

Posted March 4, 2014

Solid reputation, passionate people and endless opportunities.

That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Summary
Under the direction of the Director of Records Management, collaborates with other Records
Management Consultants to implement the records management program at the company. Is responsible for enabling all departments and offices to manage the creation, storage,
retrieval, use and disposition of records, through the use of records management systems,
according to records management policies and procedures. Participates in the development and direction of re-examining and re-engineering internal processes and systems to achieve
records management objectives. Writes, trains and directs the implementation of policies and procedures for records management. Provides support to all departments and field offices with the implementation of records management processes and systems. Manages projects to convert all records to the approved program. 

Primary Duties and Responsibilities
Directs major file conversion projects for customers who have acquired records through
acquisition, mergers, etc. 

Manages integration of and/or separation of records to ensure effective process implementation. 

Develops project strategies and staff for proceeding with project. 

Develops, writes and administers training programs for staff and customers to ensure standardization of systems and their effective use. 

Provides consultation services to the field and/or Corporate Headquarters departments in responding to questions, solving problems, and in communicating changes to records management processes and systems. 

Partners with management, systems analysts, programmers, customers and other consultants on best practices in system design and implementation of initiatives that will improve records management processes. 

Justifies and recommends purchase and disposition of equipment and supplies within area of assigned responsibility. 

Assesses vendor performance to assure compliance with service standards in contracts and participates in the vendor selection process and contract negotiations on behalf of company. 

Prepares statistical reports on all phases of records and information program as required. 

Assures legal holds and destruction of records are completed per records retention guidelines. 

If assigned responsibility for Opus and/or FileNET Records Manager data administration, must have strong understanding of relational databases and data integrity issues. 

Understanding of company business systems. Be able to leverage automation to achieve efficiencies with records management software. Ability to convert legacy file tracking systems to current software. 

Responsible for multiple aspects of Opus and/or FileNET Records Manager, including
database design, system configuration, import/export, trouble-shooting, and testing for all
environments.

Education\Work Experience
College degree with emphasis in records management, library science, and/or computer technology degree preferred or a combination of education with equivalent experience. Five or more years of experience in records management or related field. Excellent oral and written and interpersonal communication skills for dealing with a wide variety of customers. 

Requires previous knowledge and experience with personal computers and software applications, including Windows, Word, Access, Excel, PowerPoint and SharePoint. If assigned responsibility for Opus and/or FileNET Records Manager data administration, must have strong understanding of relational databases. Experience implementing records management controls over email, SharePoint, imaging or document management repositories helpful.

Other
Must have demonstrated strong planning, organizing and group facilitation skills. Must be able to work closely with others as part of a team while, at the same time, be able to take full responsibility for a task with little or no direction. Must have strong management skills. Must be goal oriented. Light to moderate (less than 10%) travel likely.

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

Job Category: Corporate Services/Other
Job ID: 811676

Visit http://careers.travelers.com/s/XcQW8u to apply.