Associate Knowledge Management Specialist, Abt Associates, Bethesda MD or Cambridge MA
Posted February 26, 2014
Organization Overview
Abt Associates is a mission-driven, global leader in research and program implementation in the fields of health, social and environmental policy, and international development. Known for its rigorous approach to solving complex challenges, Abt Associates is regularly ranked as one of the top 20 global research firms and one of the top 40 international development innovators. The company has multiple offices in the U.S. and program offices in more than 40 countries.
The Office of Reputational Capital at Abt Associates develops and supports programs to help Abt staff conduct high quality, innovative work that improves people’s lives, and strengthen the company’s reputation for excellence.
Opportunity
Abt Associates seeks an Associate Knowledge Management (KM) Specialist to contribute to the goals of building and leveraging Reputational Capital across the Company. An important element of Reputational Capital is knowledge management. S/He will be responsible for ensuring the integrity of knowledge sharing across all company divisions and departments.
Specific responsibilities include:
- Assist with identification, documentation and standardization of knowledge assets
- Assist with uploading, organizing, and indexing of knowledge assets to AGI (Abt Global Intranet) and other locations
- Assist with search for, and retrieval of knowledge assets from AGI (Abt Global Intranet) and other sources
- Train staff to document, upload, index, and retrieve knowledge assets
- Work closely with project and proposal teams to encourage sharing and utilization of knowledge assets and adherence with KM policies, procedures, and best practices
- Coordinate with IT and Corporate Communications to ensure that KM systems and tools provide the functionality, usability, formatting and content needed to support objectives
- Champion all KM activities and strategies
- Engage business to fully understand user experience of Abt knowledge platforms, and propose improvements to these systems
Skills Prerequisites
- BA/BS degree with 1-3 years of experience; preferably in a field related to knowledge management or library science
- Knowledge Management or Library experience required – experience in metadata management a plus
- Attention to detail, strong organization skills, and the ability to multi-task essential
- Strong interpersonal skills with the ability to adapt to changing priorities
- Experience with SharePoint or other collaboration platforms, Web tools and social media preferred
Minimum Qualifications
BA with 1 – 3 years of experience OR MA/MBA with no years of experience OR the equivalent combination of education and experience.
This position is located in:
US-MA-Cambridge
US-MD-Bethesda