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Resource Sharing Assistants, Massachusetts Library System, Marlborough, MA

The Massachusetts Library System (MLS), a state-funded not-for-profit, is seeking several enthusiastic detail oriented Resource Sharing Assistants (three full time, one part time.) Successful candidates will begin work in late March, 2014.

 

The incumbent will perform duties to support a combination of resource sharing-related operations including but not limited to mediated interlibrary loan, electronic resources management, the professional collection, MassCat, document delivery and related communications/training. The immediate responsibilities will be to assist in providing mediated interlibrary loan borrowing services for MLS member libraries and to lend from Massachusetts libraries to requesting libraries using the OCLC system

 

Applications are due by Friday, February 21, 2014 and should be sent via email only in Word or PDF format to Sue Kaler at [email protected]. Please include position title in the email subject headline. Please indicate whether you are applying for full-time or part-time employment.

 

Position Description

 

The Resource Sharing Assistant is responsible for completing tasks and providing service in support of the Resource Sharing Department at the Massachusetts Library System.  The incumbent will perform duties to support a combination of resource sharing-related operations including but not limited to mediated interlibrary loan, electronic resources management, the professional collection, MassCat, document delivery and related communications/training.  The incumbent contributes to a positive work environment and to effective communications with MLS members, partners and staff members.

 

Supervision: Interlibrary Loan Manager

 

Works with MLS staff, members, vendors/contractors, and representatives of partnering organizations.

 

Qualifications

 

High school diploma or equivalent required; bachelor’s degree preferred

Excellent internal and external customer service focus

The ability to effectively communicate and collaborate with MLS members, partners and staff in a variety of modes

Excellent office computer skills

The ability to initiate, organize and self-direct work responsibilities

The willingness and ability to learn, adapt and grow

Three years of experience with libraries and library resource sharing preferred

Position Responsibilities

 

Duties and responsibilities may include, but are not limited to:

 

Provides mediated interlibrary loan services for MLS member libraries including the electronic processing of ILL requests and the physical aspects of shipping and receiving.

Facilitates use of the professional collection by MLS members.

Maintains relationships with key contacts at member libraries, partners and vendors related to ILL and resource sharing.

Supports other resource sharing-related activities as needed.

Contributes to strategy and planning for resource sharing and for MLS.

Works as a team with other MLS staff members on other activities and projects as needed.

Other duties as assigned.

Job Requirements

 

The position requires light to moderate physical effort demanded when performing functions under typical office and computer use conditions. Light to moderate physical effort and stamina required for frequent travel and transport of work related materials and equipment to meeting and training sites. The successful candidate must be able to lift up to 50 pounds with or without reasonable accommodation.

 

Must possess a valid Motor Vehicle Operator’s License valid for use in Massachusetts and provide the means of transportation to fulfill job duties throughout Massachusetts and attend relevant meetings.

 

Candidates must be eligible for permanent employment in the United States, and appointments are subject to a criminal background check.

 

Compensation

 

This position is non-exempt from the wage and overtime provisions of the federal Fair Labor Standards Act.

 

Full-time: SALARY – $35,000

 

MLS full-time staff members receive a benefits package that includes health insurance, dental insurance, life insurance and a retirement plan via TIAA-CREF. (MLS is a private, non-profit organization and does not belong to the state retirement fund.)

 

Part-time: SALARY – $16.83/hr

 

The Massachusetts Library System, Inc. is a state-funded not-for-profit corporation governed by its member libraries with offices in Marlborough & Whately, Massachusetts.

 

MLS is an equal opportunity employer.

 

Applications are due by Friday February 21, 2014. Applications will not be read without:

 

A cover letter describing your interests and qualifications;

A resume; and,

Contact information for three references.

Applications should be sent via email only in Word or PDF format to Sue Kaler at [email protected]. Please include position title in the email subject headline. Please indicate whether you are applying for full-time or part-time employment.