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Library Assistant, Technology, Simmons College, Boston MA

Posted May 22, 2013

Job Title:                    Library Assistant, Technology

Department:               Library

Job Category:             Non-exempt Staff

Hours per week:         35, including some evening and weekend hours

Note: This is a pre-professional position. Eligibility is limited to qualified students currently enrolled in Simmons GSLIS program.

Summary Description of Position:
This position supports Library technology needs under the supervision of the Systems & Web Applications Librarian. Responsibilities include supporting the Library ILS and other library systems and software programs; assisting in web application development and enhancement: providing first tier hardware support for staff machines; and hiring and training student workers. (see HR website for full job description)

Primary Responsibilities:

  • Offer support for the Library ILS and other major systems and software programs
    • Assist in troubleshooting, maintenance, enhancements, and system upgrades
    • Provide training to library staff and patrons on technology systems and tools
  • Participate in the implementation and support of library applications and technology systems
    • Assist in maintaining and updating Library websites and web applications
    • Provide assistance with setting up new Library web applications
  • Provide first-tier hardware support to staff and service point machines
    • Troubleshoot and diagnose hardware issues
    • Request support and resolution for technology issues from Technology
  • Employ technology and systems to optimize library processes and operations
    • Contribute to the development of processes related to library operations and planning
    • Staff Reference services for one three-hour shift per week
Qualifications:

Required

  • Bachelor’s degree and current enrollment in the Simmons GSLIS program.
  • Relevant experience and completion of no more than 3 GSLIS courses.

Preferred

  • Basic understanding of HTML & CSS web markup languages
  • Familiarity with SQL and relational databases
  • Keen interest in Library technology and a high aptitude for technology systems
  • Competent numeracy skills and strong knowledge of Microsoft Excel
  • Excellent customer service and communication skills
  • Experience with an ILS and Microsoft Office Suite
  • Interest in emerging technology

Compensation: $31,500 plus a generous benefits package, including tuition remission. (See https://jobs.simmons.edu/applicants/static/customers/249/benefits2013.pdf for more info.)

To apply, submit resume and cover letter to Simmons HR site https://jobs.simmons.edu. We will begin reviewing resumes on June 7, 2013.

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