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Web Developer/Content Manager, Mercer, Hoboken NJ

Posted May 21, 2013

Mercer is a global consulting leader in talent, health, retirement and investments. Mercer helps clients around the world advance the health, wealth and performance of their most vital asset – their people. Mercer’s 20,000 employees are based in more than 40 countries. If you thrive on challenge, are passionate about ideas, love solving problems and truly enjoy connecting with people, we encourage you to explore the hundreds of job opportunities available through Mercer. Our core strengths place Mercer in a unique position to help our clients achieve the extraordinary – and extraordinary results require extraordinary people. Mercer is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC), a global team of professional services companies offering clients advice and solutions in the areas of risk, strategy and human capital.
The role of the Web developer / Content Manager is to support Mercer’s intranet collaboration initiatives with a range of content management (gathering requirements, designing, building and testing web sites that support easy access to content), analytical, and user adoption activities.

Responsibilities to include:

  • Build and develop intranet sites on SharePoint platform
  • Contribute to the formulation of global content management strategy
  • Gather user requirements and translate them to functional/technical requirements using personas, wireframes and prototypes
  • Partner with IT to align activities and tools
  • Partner with visual designers to ensure user experience requirements are accurately translated into visual designs
  • Adhere to established intranet guidelines and participate in the on-going development of those guidelines
  • Plan and manage usability testing and related user research activities
  • Provide guidance/advice on content management strategy/tools, web design and navigation and related business processes to other web developers/content managers
  • Conduct site reviews to ensure best practices are adhered to; address and report on inconsistencies
  • Assist businesses, regions and functions with their migration to SharePoint
  • Lead medium sized projects with minimal oversight
  • Conduct other research, analytical, or project management duties as requested

The position requires experience in the following areas:
Content Management

  • Knowledge of content management protocols: content analysis, information architecture and metadata definition
  • Knowledge of publishing standards including HTML and XML
  • Required proficiency in web site creation and management
  • Experience developing SharePoint sites

Project Management

  • Project management, self-management, and ability to manage up
  • Ability to manage multiple projects
  • Quality deliverables
  • Ability to define deliverables and provide frequent updates, resulting in high quality work product
  • Skilled in taking complex ideas and creating frameworks and other approaches to clearly communicate ideas and gain support

Cross-functional and business partnering

  • Ability to navigate a matrix organization and create deep working relationships across functional, geographic, and line of business boundaries
  • Experience navigating detailed functional processes (e.g. IT, legal, finance, marketing) in a complex environment
  • Microsoft PowerPoint, Word and Excel
  • Microsoft SharePoint
  • Familiarity with collaboration tools (i.e. communities, forums, blogs, wikis, etc.)
  • Excellent communication (written and verbal), listening and facilitation skills
  • Positive outlook, resilience, flexibility and ability to work in an environment with changing priorities
  • 3-5 years of experience as a web designer/content manager
  • Bachelor’s degree preferred

Marsh & McLennan Companies offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, pension and 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://www.mmc.com/. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at: www.mmc.com/diversity.

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