Staff Associate, Student Navigator (3 openings), Bridgewater State University, Bridgewater, MA
Posted August 22, 2022
Description:
Staff Associate, Student Navigator (3 openings)
Department Summary:
From Bridgewater State University’s inception in 1840 by Horace Mann as one of the first normal schools in America to the current day, BSU has worked to ensure that our students receive an accessible, affordable, and exceptional education. BSU aspires to be the leader in our mission class for closing equity gaps for Black/Cape Verdean, Latinx, Native American, Asian and other students of color as well as other minoritized student groups. BSU’s https://www.bridgew.edu/bsuvalues, the work of the https://www.bridgew.edu/racial-justice/task-force, and leadership of the Racial Equity and Justice Institute underscore the campus’ commitment to racial equity and other forms of social justice.
The mission of the Department of Student Success & Equity Interventions is to work collaboratively with colleagues campus-wide to close and eliminate educational equity gaps. Successful candidates will be staff members with commitment to and experience in working with Black/Cape Verdean, Latinx, Native American, Asian and other students of color, members of the LGBTQIA+ community, and Transfer students as well as students from other minoritized groups in closing educational equity gaps through data informed equity-oriented practices.
Position Summary:
Reporting to the Director of Student Success & Equity Interventions, the Student Navigators will use equity-oriented practices and data analytics to identify students who would benefit from additional support in order to succeed and coordinate with campus partners in providing services to these students in order to enhance their retention, persistence and graduation from Bridgewater State University. The Student Navigators are a key campus member in helping Bridgewater State University identify and implement practices equity-oriented student success strategies.
Supervision Received: Director of Student Success & Equity Interventions
Supervision Exercised: Temporary employees and Student Employment
These are full-time, 12-month APA position and is subject to the terms of that union agreement.
COVID-19 Vaccination Requirement This position must comply with the University Covid-19 Attestation requirement. All employees must be fully vaccinated and complete the Covid-19 Attestation upon hire.Medical or Religious ExemptionsAn employee may request an exemption to the vaccination requirement based on the existence of medical contraindication to vaccination. In addition, an employee may request an exemption to the vaccination requirement based on a sincere religious belief. In both cases, an employee will be required to submit documentation to support the request for an exemption. Employees who secure an exemption may be required to take additional precautions in the workplace and will be required to participate in weekly COVID-19 testing through the university’s Wellness Center.
Position Type: APA Professional
Essential Duties:
• Assesses and makes recommendations for improvements to enhance the effectiveness of persistence and completion programs across the university to the Director of Student Success Equity Interventions.
• Consult on implementation and enhancement of policy and process, analyze data and generate information to identify barriers to retention and progression, create outreach to students identified who would benefit from BSU’s support in order to succeed, and support university personnel with students encountering student success challenges.
• Serves as the case manager for a specific cohort of undergraduate students. Develops and implements effective retention programs and early outreach plans to enhance persistence and completion of students.
• Work collaboratively with offices across the university (e.g. Registrar, Financial Aid and Academic Advisors) to assist students in resolving issues that may affect student retention, persistence, and graduation.
• Responds to student referrals and research student cases. Collaborates with and coordinates among academic and non-academic departments to provide information on and targeted intervention strategies for students who would benefit from support in order to succeed at BSU.
• Resolves individual student issues that involve coordination between multiple offices at the university. Assists students with understanding institutional policy and processes, reviewing available options, and resolving issues.
• Maintains student files and monitors progress of students to ensure ongoing satisfaction and successful persistence.
• Uses analytical and evidence-based decision-making skills to develop and interpret reports, analyze and understand trends, and create actionable information drawn from multiple sources to inform outreach plans, enhance persistence and completion programs, and focus efforts on student populations where greatest needs exist.
• Collaborates on and maintain print and electronic student-centered communication strategies.
• Supervises student workers who provide focused outreach to students in order to enhance student retention, persistence and graduation.
• Engage in retention activities across the University.
• Other duties as assigned by the Director of Student Success Equity Interventions.
These positions are financially supported by both donor and institutional funding.
Required Qualifications:
• Bachelor’s degree
• 3 or more years experience in working with:
• Black/Cape Verdean, Latinx, Native American, Asian and other students of color, and/or
• Members of the LGBTQIA+ community and/or
• Transfer students and/or
• And other students experiencing educational gaps.
• Experience completing assessment-oriented reports designed to inform decision-making.
• Knowledge of higher education equity-oriented student success best practices.
• Experience with data-informed decision-making and practice.
• Demonstrated experience or knowledge in the field of first year retention or in student completion/graduation efforts.
• Some evening and weekend work required.
• Experience working collaboratively within and/or with a large organization engaged in racial equity and justice efforts.
Preferred Qualifications:
Preference given to candidates with linguistic proficiency in Spanish, Cape Verdean Creole and/or French
Salary Range: $55,000-$65,000
Posting Number: S00837P
Open Date: 08/05/2022
Close Date: 9/5/2022
How to Apply:
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