Online Services & Digital Application Librarian, University of Massachusetts, Dartmouth, MA

The University of Massachusetts Dartmouth distinguishes itself as a vibrant public university actively engaged in personalized teaching and innovative research, and acting as an intellectual catalyst for regional and global economic, social, and cultural development.

The University of Massachusetts Dartmouth values excellence, diversity, transparency, student-centeredness, accountability, innovation, engagement, collaboration, collegiality and safety.

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Job Description:

SUMMARY PURPOSE OF POSITION:

The Online Services and Digital Applications (OSDA) Librarian is responsible for coordinating the development of a seamless experience that strives to meet user needs and expectations for all interfaces to the library’s systems and services. The OSDA Librarian collaborates in the planning, designing, programming, and/or adapting new and existing web tools to improve the library’s online platforms and interfaces. This librarian applies an in-depth theoretical and practical understanding of library services to the development and assessment of library technology and system interfaces. The OSDA librarian will develop and maintain the library’s web presence, including the library’s website and the user facing interfaces of all of the library’s online platforms and system services.  The OSDA librarian assists in administering core library systems including the library’s uni?ed resource management system, Alma, and the search and discovery platform, Primo, as well as other key applications (Drupal, WordPress, Omeka, Fedora, etc.). As a member of the LSDS division, this librarian provides quality service and support to library staff and patrons in the area of library technologies and online services.

Librarians, like all library staff, have leadership responsibilities regardless of their position within the library. Leadership for librarians includes activities such as contributing to goals and strategic library directions through active participation on committees, teams, and task forces and sharing expertise throughout the library in order to further library and university missions. Librarians participate in other department, library, university, and professional activities, as appropriate.

Follow the University’s best practices to build and/or support student academic success and retention, and assist in meeting strategic objectives for persistence and timely graduation of all the student population.

EXAMPLES OF PRIMARY DUTIES AND RESPONSIBILITIES:

• Develops and maintains the library’s web presence, including the library’s website, the front-end of the library’s discovery system, the library’s section of the UMassD campus portal, and the UMassD learning management system’s components.
• Participates in the design, development, and implementation of all systems and platforms that support the delivery of library services and collections.
• Applies an in-depth understanding of library patron needs when designing, developing, and modifying online library interfaces.
• Coordinates library web content updates and develops web-based tools and forms to meet changing library services requirements.
• Collaborates in the design, implementation, and management of content management systems (CMS) and platforms such as Drupal, WordPress, Omeka, and Fedora. Includes responsibility for configuration and user support.
• Works closely with the LSDS librarian and library staff to develop the library’s web style guide, web presence policies, and branding guidelines.
• Develops images and graphics for use in library supported platforms and systems.
• Documents workflows and standards related to all aspects of the library’s web presence and services including related applications.
• Designs and conducts usability testing of all user interfaces and web design, and develops related guidelines and assessment strategies
• Conducts regular analytic related to web system platforms, identifies opportunities for improvement, and develops usage and other statistical reports.
• Works with LSDS colleagues and the library’s Digital Services Group to develop and expand support for digital asset management, the library’s online publishing initiatives, discovery tools, and other critical library services.
• Collaborates with LSDS colleagues and the Cataloging and Metadata Librarian to enhance user experience through improved resource discoverability.
• Develops or utilizes available APIs and web services to search and interact with third-party systems.
• Works with LSDS colleagues and subject librarians to analyze needs, identify opportunities, and develop specifications for enhancements to library search and discovery systems.
• Assists in configuring and managing library authentication systems and processes for all systems and resources.
• Provides professional and courteous technical support to library sta? for a wide variety of applications and systems.
• Works with LSDS and CITS staff to maintain operational and administrative support for the library’s linux and windows server environments.
• Participates actively in research, development, and other library information technology-related projects as requested.
• Performs security reviews, code and system updates, and backup and recovery processes.
• Serves as subject specialist for assigned disciplines, providing library instruction, collection development and specialized reference service
• Serves on library and university committees, groups, and teams.
• Performs other duties as required or assigned

Requirements:

MINIMUM QUALIFICATIONS:

Education: Master’s Degree in Library/Information Science from an ALA-accredited institution of higher education or equivalent

Experience: Previous (over one year) experience in the design, development, and/or management of web interfaces.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Experience in the design, development and management of web interfaces, including demonstrated pro?ciency with HTML, CSS, and web authoring tools.
• Working knowledge of relevant coding languages such as Javascript and PHP
• Ability and willingness to develop work?ows and standards related to all aspects of the library’s web presence and services including related applications.
• Strong problem solving skills
• Excellent organizational skills, including the capability for managing a variety of tasks and multiple priorities
• Demonstrated initiative and proven ability to learn new technologies and adapt to changes in the profession.
• Understanding of library services and technologies in an academic environment.
• Strong service orientation and awareness of end user needs as related to library online services and technologies
• Possesses an understanding of, and a commitment to, usability testing and ongoing assessment of web interfaces
• Demonstrated ability to thrive in a team environment, working both independently and collaboratively as appropriate.
• Ability to learn new technical skills quickly and adapt emerging technologies to new domains.
• Proven ability and willingness to share expertise with colleagues and to articulate technology strategy to non-technical sta? and patrons.
• Must be available to respond to situations and systems maintenance work that will occur during weekends or evenings.
• Excellent oral, written, and interpersonal communication, including the ability to develop written project documentation, process procedures, reports, etc.

PREFERRED QUALIFICATIONS:

• Knowledge of Responsive Web Design and W3C Web Usability Guidelines.
• Experience supporting an Integrated Library System (ILS)/Library Management Platform and/or discovery system such as Ex Libris’s Primo.
• Experience using web development languages such as PHP, Javascript, XML, XSLT, and CSS3.
• Experience with content management systems such as Drupal or WordPress
• Familiarity with the technical applications and strategies used to enhance the discover ability of library and digital collections.
• Experience with managing projects, meeting deadlines, and communicating to various stakeholders in an academic library environment.
• Experience working in a Linux environment.
• Experience supporting web applications utilizing the LAMP stack (Linux, Apache, MySQL, PHP).

Additional Information:

DIVISION: Academic & Student Affairs

WORKING JOB TITLE: Online Services & Digital Applications Librarian    

DEPARTMENT: Library Systems

Bargaining Unit Status:  AFT                                                                              

EEO Status:  3.4     

Job Code: 243   

FLSA Status:  Exempt

Reports To:  Division Head, Library Systems & Digital Services

Supervises: Student personnel

Application Instructions:

To apply please submit a letter of interest, current resume and the contact information for three professional references. https://umassd.interviewexchange.com/jobofferdetails.jsp;jsessionid=E82CE2946BE3D3A613E880C81A4459D6?JOBID=76185&CNTRNO=2&TSTMP=1485788140795