Full Time Supervisor of Borrowers’ Service/Circulation Department, Springfield City Library, Springfield, MA

Posted January 26, 2017

The Springfield City Library seeks applicants to work at our forward-looking public library. Due to an internal promotion, we have an opening for Supervisor of Borrowers’ Services. The position is based in our busy Central Library.

The person selected for the Supervisor of Borrowers’ Services position will be responsible for the daily operations of the Central Library’s Borrowers’ Services Department, including supervision of personnel, services, and all relevant uses of the automated system (Evergreen); for overseeing various departmental projects and other similar duties pertaining primarily to the Central Library Borrowers’ Services Department.  Work is performed with a wide degree of latitude, high level of initiative and resourcefulness with considerable judgment and discretion in achieving service goals and mission with reporting responsibilities to the Manager of Borrowers’ Services.  Supervision is exercised over all assigned employees.

Candidates should have a Bachelor’s degree with an ALA-accredited Master of Library Science preferred. A minimum of three years library experience is required. Excellent customer service orientation is needed. Bilingual abilities desirable (English and Spanish, Russian, Vietnamese or other).

Position: Full-Time: 37 1/2 hours per week

Pay: $23.47/hr; $45,774.14 annually

Benefits: Generous benefit package.

Instructions to Applicants: Further job details and job application are available on the City of Springfield’s website. Or, go to the City’swebsite, click on Employment Opportunities, and look for Supervisor Borrowers Services (currently on page 2). The closing date is Thursday, February 2, 2017, at 11:59 pm ET. Be sure to upload a compelling cover letter when you apply.