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Education & Outreach Coordinator, University of Massachusetts Medical School, Worcester, MA

GENERAL SUMMARY OF POSITION:

Education and Outreach Coordinators develop, plan, and provide services in specified New England Region (NER) programs while assuming broad areas of responsibility related to Outreach, Networking, Education, Librarianship, Consumer Health, Health Literacy, and Exhibiting. Education and Outreach Coordinators support librarians in the New England Region by planning and implementing programs and resources that build competencies in outreach to health professionals, consumers, public health workers, and other users of National Library of Medicine (NLM) resources. Coordinators must have expertise in relationship building and program management, and have sufficient knowledge and proficiency in demonstrating and teaching National Library of Medicine resources at all levels for Network Members, health care providers, and consumers. Coordinators are also responsible for developing and evaluating those instructional programs. Coordinators plan and direct educational programs for the Region’s Communities of Interest in close collaboration with COI Leaders. Collaborates with other NN/LM Coordinators and Centers on National initiatives. Read more about the NNLM NER here: https://nnlm.gov/ner

MAJOR RESPONSIBILITIES:

Overall

  • Develop goals and objectives for the Outreach and Education program area for the New England Region, in consultation with the Associate Director.
  • Evaluate progress toward meeting program goals and objectives, and reports on progress.
  • Continually promote Network Membership.
  • Participate in regional planning and projects through service on service on regional and national committees as appropriate
  • Responsible for promoting NLM services and products by using a variety of short and long-term communications mechanisms including social media such as e-mail, blogs, listservs, and as well as other tools.
  • Track, gather, and analyze relevant statistics and data for monthly/quarterly/annual reports
  • In collaboration with the National Evaluation Center and National DOCLINE Center, ensure network members have access to consultation and, periodic training, and technical advice, in support of outreach evaluation and NLM systems such as DOCLINE, LinkOut, Loansome Doc, etc.

Outreach

  • Identify underserved areas and develop outreach plans including training, demonstrations, follow-up, and evaluation in service area.
  • Conduct regional assessments and designs corresponding Focused Outreach approach. Conduct Focused Outreach activities, create partnerships, and conduct evaluations per NER Focused Outreach process.
  • Identify and develop new network partnerships with unaffiliated/underserved health care professionals, consumers, librarians, and community groups.
  • Design and teach consumer health information presentations/resources to be submitted to MLA educational clearinghouse. Consult with clearinghouse to use/adapt existing materials where appropriate.
  • Respond to network member requests for marketing and training materials on NLM products and services.

Education

  • Provide online and/in-person reference, consulting, training, and technical advice in support of NLM systems (PubMed, MedlinePlus, TOXNET, ClinicalTrials, NIHSeniorHealth, and other NLM resources.)
  • Plan, design, promote, and teach online and in-person curriculum and classes and workshops related to NLM programs, services, and informational resources to librarians, consumers, and health professionals.  
  • Community of Interests
  • Collaborate with COI to identify educational needs of network members. Work with the COI to plan programming responding to those needs.
  • Identify emerging trends in health information access, retrieval and delivery and plans programming that sets the context for Network Members, consumers, and health care professionals.
  • Serve as convener for an NER Community of Interest (COI).

Technology

  • Coordinate NER activities that assist Network members in understanding technological advancements in health information access, retrieval, and delivery.
  • Identify new technologies and demonstrate the uses of technology to enhance the work of member libraries through demonstrations, instructional sessions, and exhibits of relevant electronic resources, particularly NLM products and services.

Exhibiting

  • Promote and exhibit NLM Resources at national, regional, and local conferences.

Funding

  • Provide network members with technical consultations in outreach project planning, proposal preparation, and submission, and project evaluation.
  • Solicit applications for awards and subcontracts.
  • Serve as member of proposal review team; make recommendations for funding.
  • Post award, monitor and report on network member project progress for those funded.  Provide assistance and consultation when problems or delays occur.

National Initiatives

  • Participates on National Task Forces and Committees designing programs that span across all regions.

Perform Other Duties as Required.

REQUIRED QUALIFICATIONS:

  • Masters in Library Science from an ALA accredited program
  • 2-3 years’ experience in an academic, research, health sciences or hospital library or special library or equivalent
  • Hands-on teaching experience.
  • Ability to plan and implement innovative services
  • Knowledge of NLM and NCBI databases
  • Demonstrated ability to communicate clearly and effectively in both oral and written communications
  • Evidence of excellent interpersonal skills. Ability to work cooperatively in a demanding and changing environment with all levels of staff and a variety of users
  • Flexibility, initiative, and problem, energy, and time management skills
  • Ability to meet deadlines
  • Ability to travel to off-site locations 

Apply for this job online https://careers-umms.icims.com/jobs/26222/education-and-outreach-coordinator/job

UMass Medical School is committed to being an equal opportunity and affirmative action employer and recognizes the power of a diverse community. We encourage applications from protected veterans, individuals with disabilities and those with varied experiences, perspectives and backgrounds to consider UMass Medical School as their employer of choice.

Review of applications will begin immediately and the position will remain open until filled.