Head of Access Services, Williams College, Williamstown, MA
Posted September 29, 2016
Williams Libraries is seeking a Head of Access Services, reporting to the Director of Libraries. This is a full-time (37.5 hours per week), year-round, regular appointment.
The Head of Access Services is a key member of the library’s leadership team who oversees circulation, reserves, interlibrary loan, document delivery, and consortial resource sharing. Williams Libraries seeks a collaborative, innovative and user-oriented librarian to lead its Access Services Department. We are committed to excellence in all services, dedicated to collegiality, collaboration and a tradition of personal service.
Responsibilities
- Manage all aspects of circulation and reserves (including library streaming) for Sawyer Library
- Supervise a staff of 12
- Oversee the Interlibrary Loan department and the off-site Library Shelving Facility
- Lead departmental planning and policy development
- Assign staff to meet departmental priorities and goals
- Collaborate closely with the Head of Library Systems to configure and manage the recently implemented circulation system (Alma)
- Chair the libraries’ Access Services Policy Committee; in consultation with the Head of Library Systems, the Head of Schow Science Library and the Head of Research Services, develop, review and update circulation policies and procedures
- Work closely with the Head of Research Services, and the Technology Help Desk supervisor to ensure the provision of seamless public services
- Work with the Boston Library Consortium (BLC) and the Eastern Academic Scholars Trust (EAST) and represent the College on various resource sharing committees
- Participate in library planning and work collaboratively with other library department heads to carry out library goals
- Generate and analyze statistics on the use of collections and facilities
- Seek ways to improve delivery methods and workflows to meet changing user needs and emerging technologies
Qualifications
Requirements:
- MLS or MLIS from an ALA-accredited institution; 3-5 years library experience
- Supervisory experience with demonstrated ability to lead and manage staff, processes and workflows
- Experience with developing, implementing and managing an ILS circulation module
- Demonstrated understanding of resource sharing and delivery services in libraries
- Strong commitment to public service, a vision for implementing creative services, and a proficiency for utilizing emerging technologies to meet the changing needs and expectations of patrons
- Demonstrated user-oriented approach to service
- Strong knowledge of emerging technologies
- Flexibility, initiative and the ability to work creatively, collaboratively and effectively, independently and as a member of a team
- Excellent interpersonal skills, written and oral communication skills, and the ability to provide exceptional service to a diverse clientele
- Commitment to the values of a liberal arts education, and an appreciation for highly-engaged faculty, staff, students and alumni
- Preferred:
- Academic library experience
- Hands-on knowledge of Ex Libris’ Alma circulation functions
- Experience providing user support at library public service desks
- Experience working in interlibrary loan, document delivery or reserves
- Familiarity with off-site high density shelving facilities
- Participation in library consortia
For optimal consideration submit application by October 21, 2016. Review of applications will continue until the position is filled. Job Group 2-E.
Conditions of Employment
Employment at Williams is contingent on the verification of background information submitted by the applicant, including the completion of a criminal record check, and education when applicable.
Equal Employment Opportunity
Beyond meeting fully its legal obligations for non-discrimination, Williams College is committed to building a diverse and inclusive community where members from all backgrounds can live, learn and thrive.