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Library Aide: Receptionist (Part Time), Boston Public Library Rare Books Department, Boston, MA

Posted April 22, 2016

Overview:

Staffs the reception desk in the Rare Books Department during hours open to the public greeting visitors, registering new researchers, answering the telephone, explaining use policies, answering basic questions, and working with manuscript finding aids keying data into Archon database.

Responsibilities:

  1. Staffs the reception desk in the Rare Books Lobby, greeting visitors and answering the telephone. Transfers telephone calls to appropriate staff.
  2. Checks IDs of returning researchers to verify identify; pulls Rare Books registration card for researcher to take into the Reading Room.
  3. Registers new researchers, instructing how to complete registration form, asking for photo ID and BPL card. Issues BPL courtesy cards if researcher does not already have one.
  4. Provides security of the collections by controlling access to the Reading Room.
  5. Answers directional and basic questions about the department, the current exhibition and the library in general.
  6. Under the direction of the Keeper of Manuscripts, keys data from manuscript finding aids into Archon.
  7. Maintains visitor statistics for lobby area as well as new registrations.
  8. Performs other related and comparable duties as assigned.

Competencies

  • Possesses excellent public service skills
  • Demonstrates flexibility and the ability to adapt to change
  • Communicates effectively
  • Ability to work well with other staff
  • Proficiency with MSWord and ability/willingness to learn new computer programs

Qualifications

  1. Education – one year of college.
  2. Experience – Previous experience in a public service setting. Experience with Archon is desirable.
  3. Requirements – Excellent public service skills. Proficiency with a PC and software at a level to successfully complete the tasks of the job.
  4. Residency – Must be a resident of the City of Boston upon the first day of hire.
  5. CORI – Must successfully clear a Criminal Offenders Record Information check with the City of Boston.

Terms:
Union/Salary Plan/Grade: Nonunion/Part Time $10/hr
Hours per week: Up to 18

Apply online: https://city-boston.icims.com/jobs/11296/library-aide—receptionist-%28part-time%29/job

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