Library Reference Assistant, Tufts University Hirsh Health Sciences Library, Medford, MA

Posted July 23, 2015

The Tufts University Hirsh Health Sciences Library (http://www.library.tufts.edu/hhsl/) is seeking a part time permanent pre-professional reference assistant. The Hirsh Health Sciences Library serves the Tufts University schools of Medicine; Dental Medicine; Nutrition; Public Health and Graduate Biomedical Sciences; and their affiliate hospitals. The Hirsh Health Sciences Library is located in downtown Boston in the Chinatown/Theater district.

This pre-professional position is responsible for carrying out all the daily activities of the Library Service Desk in an effective, customer-oriented and professional manner. Duties include coverage at the Library Service Desk which includes but is not limited to: assisting patrons with access to the library; access to library resources; interpreting library holdings via the online catalog; providing library materials; operating the circulation system; checking library materials in and out; inputting and maintaining patron records. This position also includes assisting patrons with resources, interpreting library policies; assisting with printing and photocopying; accurate referral of patrons to appropriate staff members; operation of non standard functions of the automated library system (reserve module, create lists etc). Interactions with patrons occur in person; and electronically. Additional tasks include processing BLC WorldCat Local/NRE and University request circle requests; processing ILL financials; record and produce a variety of statistics pertaining to library usage.

Basic requirements: 1 – 2 years related experience; college degree; experience with library circulation systems; MS Office products and current communication platforms (wikis, blogs etc).The working hours (20 hours) are afternoons and Friday until 7 pm.

Preferred Qualifications:  Excellent written and verbal communication skills. Strong commitment to outstanding public service.  Ability to work collaboratively in a team and independently, ability to manage and prioritize diverse responsibilities. Good organizational skills. High-level problem-solving skills. Ability to meet and exceed customer needs and expectations.

Please apply online at: http://jobs.hr.tufts.edu Search by job title: Library Reference Assistant – Hirsh Health Sciences Library or Job number:15001498 . Tufts University is an Affirmative Action/Equal Opportunity Employer.  Resume review will begin immediately and continue until the position is filled.