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Discovery Services Graduate Student Worker, Beatley Library, Simmons College, Boston, MA

Posted February 23, 2015

Supervisors: Discovery Services Library Assistants

Hours:

9-16 hours/week, in 3-4 hour shifts, during regular business hours (Monday – Friday, 8:30am – 4:30pm); may be reduced during holidays, breaks, and initial training period.

Pay: $10.00/hour

The Graduate Student Worker contributes to the work of Beatley Library’s Discovery Services team, which has responsibilities that include acquisitions, cataloging, e-resource management, and information delivery. Initially, the incumbent will work in the area of information delivery, with possible future work in other areas.

General Responsibilities:

  • Provide excellent customer service to Beatley Library users and staff and to other libraries
  • Fill requests from other libraries for materials from Beatley (interlibrary loan – lending)
  • Fill requests from users for materials from other libraries (interlibrary loan – borrowing)
  • Fill requests from users for materials from Beatley (document delivery)
  • Fill requests from faculty for materials to be placed on course reserve
  • Maintain users’ privacy

Specific Duties:

  • Use library systems to monitor multiple request queues and process requests
  • Search library discovery tools, including catalogs and e-resources
  • Search for, create, and update user, resource, and transaction records in library management systems
  • Locate and retrieve books and media organized by Library of Congress Classification and Dewey Decimal Classification
  • Scan articles and book chapters from print and microform sources
  • Send articles and book chapters via secure electronic transmission, cloud storage, email, and fax
  • Apply labels and package items for shipment; open packages
  • Deliver items to offices on the Simmons campuses
  • Communicate questions, suggestions, atypical situations, and user feedback to supervisors
  • Other duties as assigned

Required Qualifications:

  • Enrollment in the Simmons College Library and Information Science program
  • Completion of, or enrollment in, LIS 415
  • Evidence of strong commitment to excellent customer service
  • Ability and comfort with technology
  • High level of attention to detail
  • Ability to sustain accurate, high-quality work while carrying out repetitive tasks
  • Ability to complete time-sensitive tasks while maintaining composure
  • Ability to prioritize when faced with multiple tasks
  • Ability to understand, remember, and follow complex instructions
  • Ability and comfort with making quick decisions based on multiple criteria
  • Graduation date of May 2016 or later

Preferred Qualifications:

  • Previous employment experience
  • Experience working or volunteering in libraries
  • Familiarity with Atlas Systems’ ILLiad (interlibrary loan software) and Innovative Interfaces, Inc.’s Millennium (integrated library system)

To Apply:

Send your resume as a PDF to [email protected]. Resumes must be received by Monday, March 2. In your email, please:

  • List the days of the week/times that you are available to work during the current semester.
  • Indicative if you will be available to work during the summer.
  • List the SLIS courses that you will have completed by the end of the current semester.
  • Indicate your expected graduation date.
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