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Manager of Library Applications, C/W Mars, Inc., Worcester, MA

Posted November 12, 2014

Position: Manager of Library Applications

Division: Library Applications

Salary Range: $71,000-$85,000

Reports to: Executive Director

Supervises: Library Applications Supervisors, Systems Librarian, and Developer

Purpose

Manages the Library Applications department and provides leadership in the development of products, services and new technologies to optimize the use of the C/W MARS Integrated Library System (ILS) by member libraries. Holds the major responsibility for support of the library automation system software at member library locations. Supervises activities of those positions under his or her supervision. Coordinates, develops and/or implements training programs related to the ILS and online resources as needed for Library staff and Central Site staff. Coordinates the development of user documentation in print and electronic formats. Serves on the C/W MARS Management Team. Performs other tasks consistent with level of responsibility.

Essential Duties & Responsibilities

Provides leadership in the management of the Integrated Library System (ILS), including identifying development priorities, writing specifications, and providing training and documentation for member libraries. Develops and implements policies regarding the integrated library systems, web sites, and online resources. Develops reports and makes recommendations for long range library applications planning.

  • Ensures the efficient operation of the ILS and other library automation systems.
  • Plans and coordinates the activities of Library Applications staff in coordination with departmental supervisors.
  • Develops and monitors the customer service skills of all staff within the Library Applications Department.
  • In conjunction with the Executive Director, hires senior staff for the Library Applications Department. Supervises, trains and reviews positions reporting to the Manager of Library Applications.
  • Visits member sites on a regular basis. Identifies unmet needs.
  • Ensures awareness of the full range of services, functionality, and supporting activities that are available.
  • Coordinates orientation and training for new member libraries or those upgrading to circulating status.
  • Identifies development needs for the ILS and creates specifications for development in coordination with the Development Committee as well as appropriate library applications and system staff Provides technical assistance with shell scripts for task automation along with updating and maintaining of the ILS database.
  • Coordinates and assists with installation and testing of upgrades and patches to ILS software as well as postgres.
  • May perform other duties as assigned.

External Job Contacts

  • Governing bodies, administrators, and staff of existing and potential new member libraries.
  • Vendor representatives.
  • Administrators and staff of the Regional Library Systems and the Mass. Board of Library Commissioners.
  • Professional associations.

Essential Education, Skills, Knowledge

  • MLS from an ALA accredited institution.
  • Six years’ public or academic library experience, with at least 4 years of supervisory experience.
  • Working knowledge of automated networks/consortia strongly preferred.
  • Significant experience with Integrated Library Systems and automated tools to support them.
  • Two years of experience with content management system such as Drupal or WordPress,
  • Two years of experience with programming languages including PHP, SQl, HTML, XML, open source software, and experience with Internet technologies and electronic resources.
  • Familiarity with database administration and knowledge of Postgres preferred.
  • Experience with project management and project management software.
  • Ability to relate well to and motivate others. Excellent oral and written communication skills.
  • Working knowledge of productivity software, MARC records and other metadata formats.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, use computers, and reach with hands and arms. The employee is regularly required to talk and hear and frequently required to sit. The employee is occasionally required to walk and may require occasional lifting and carrying of equipment of up to 40 pounds.

The work is performed primarily in an on-site office setting; however, frequent local travel may be required, necessitating the availability and use of a personal automobile.

The noise level in the work environment is moderate. Moderate levels of stress may occur.

General Information

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

The incumbent must be able to work in a fast paced environment with demonstrated ability to organize and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.

Send Cover Letter and Resume to [email protected]

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