Graduate Librarian 4/Youth Services Branch Manager, Worcester Public Library, Worcester, MA

Posted October 29, 2014

Salary: $48,567.81 – $70,816.76 annually; $23.27 – $33.93 hourly

A professional supervisory position under the direction of the Youth Services Coordinator. The position will primarily be responsible for the overall management and leadership of the One City One Library (OCOL) Branches.

Essential Job Functions:

Management – Under direct supervision of the Youth Services Coordinator

• Supervises, schedules, trains, and evaluates multi-branch staff in routine operational procedures.
• Partners with Youth Services Main Library Manager (Graduate Librarian 4) to develop programs, services, and customer service offerings that can easily be replicated across all library locations.
• Participates in fulfilling system-wide goals and developing and implementing policies/procedures for branch services for youth.
• Builds, manages, and promotes strong and appropriate collections for youth and families within the guidelines of the Worcester Public Library and School Library policies. Assists with monitoring and tracking branch budgets and expenditures.
• Conducts regularly branch staff meetings, acts on issues discussed, and reports concerns to the Youth Services Coordinator.
• Develops strong partnerships with administration and other appropriate school and community agencies and staff.
• Serves as Librarian-In-Charge when assigned.

Operations and Programming

• Interprets library rules and regulations effectively to customers and staff.
• Provides assistance directly to customers on the use of library resources.
• Connects customers with the best bibliographic searches/inquiries using every available resource.
• Monitors physical maintenance and requests repairs and improvements in the branches as needed.
• Plans, schedules, promotes, and conducts innovative programming for teachers, children, and families under the supervision of the Youth Services Coordinator.

Professional Activities

• Serves as a role model to staff by providing exemplary customer service.
• Stays informed of professional trends, innovations, and community developments affecting the library and children’s librarianship in particular.
• Maintains up-to-date knowledge of public library services for children.
• Adept at process management; knows how to organize people and activities.
• Performs other duties, as assigned, consistent with the functions of the work unit and level of responsibility.

Minimum Job Qualification Standards for Performing Essential Job Functions:

• Commitment to outstanding public service for children.
• Demonstrated experience and comfort working with all types of people in a public library setting.
• Excellent interpersonal, written, and verbal communication skills and the ability to communicate with professional and paraprofessional staff about concepts, ideas, and requirements.
• Experience and familiarity with reference services, programming, and resources for youth.
• Ability to plan, assign tasks, and to follow-up to ensure quality of work, completeness of tasks, and to hold staff accountable for their actions.
• Ability to take initiative and take responsibility for the unit’s productivity.
• Ability to resolve conflict with staff/customers.
• Push carts and bins loaded with library materials, and reach and retrieve library materials at high and low shelf heights on a routine basis.
• Ability to operate a variety of library computers and equipment, including printers, calculators, copiers, etc.
• Demonstrated knowledge of basic computer productivity tools (Word, Excel, and Outlook)

Minimum Requirements:

Education: M.L.S., including graduate credit in children’s services, from a library school accredited by the American Library Association or approved by the Massachusetts Board of Library Commissioners

Experience: Two years of professional public library work after receipt of M.L.S., with demonstrated experience working with youth. Must have experience with planning, developing, and executing innovative programming for youth. Must have demonstrated understanding of youth literature and development. Minimum of 2-3 years supervisory experience.

Schedule: Includes evening and weekend assignments and working at multiple locations.

Travel: Ability to travel to required locations in a timely manner. A valid driver’s license is required.

CORI: Must pass a Criminal Background Check.

Other: Knowledge of Spanish and/or other languages is preferred. Experiences with integrated library system, such as Evergreen ILS

To apply, please visit: www.worcesterma.gov/employment or send resume and cover letter on or before Monday November 10, 2014, to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. EOE/AA employer. Preference given to Worcester residents.

The information in this summary indicates the general nature and level of work performed within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position.

The Worcester Public Library makes every effort to support ALA’s “Core Competences of Librarianship” as approved and adopted as policy by the ALA Council, January 27th 2009 and, as an Affirmative Action/Equal Opportunity Employer, values diversity and aims to have its workforce reflect the community.