Social Media Technical Sales Specialist- US Remote, Dell, Plano, TX
Posted September 9, 2014
Dell has established the Digital Business Services group that is responsible for providing services around the emerging and transformational technologies of Cloud, Mobility, Social Media and BI & Analytics. This Service group has a strong record of meeting high performance standards while delivering complex global enterprise solutions that deliver real value. Our team possess deep industry expertise, process proficiency, and technology skill, gained through numerous prior successful experience.
The Social Media Services Group (SMSG) is a strategic service line chartered with creating service offerings including consulting, listening, reporting and analytics around Social Media and targeted towards the Enterprise customer. SMSG owns revenue and profitability planning for Social Media Services across all clients and industries.
Dell participates in more than 25,000 conversations a day. Through the company’s long-time social engagement with its customers, partners, and industry influencers, Dell honed its expertise in social media to become one of the leading social brands globally and built out a robust practice. At Dell, we believe Social Media can provide insight and impact to all aspects of a business, consequently, should be considered part of an overall business strategy. Do you want to work on a cutting edge portfolio in the world’s largest startup? If so, read on.
We are currently looking for a Social Media Technical Sales Specialist to join our team. This is a remote position and candidate will preferably live in Round Rock, TX or Plano, TX, however may be based anywhere in US with access to a major airport. This role will require up to 50% domestically and some internationally.
The Social Media Technical Sales Specialist role requires development and execution of business plans and marketing programs to drive sales in designated market segments/regions. This role is responsible for developing, establishing, and maintaining new sales opportunities and programs with existing and new Dell Customers.
Role Responsibilities
- Handle the Enterprise Presales function by analyzing business opportunities, assesses potential markets, and develops projects for use in new marketing initiatives
- Lead, own and manage the sales process for the Social Media Practice pursuits in order to achieve the assigned sales quota – both revenue and Order Booking
- Meeting and building relationships with CXOs across industries to discuss and position the SMSG capabilities & offers from Dell
- Drive business growth for the Social Media Practice with new and existing Dell accounts
- Positioning Dell Services Social Media solutions, including Consulting, Training, Listening & Analytics to customers and serve as a technical authority within the organization and with customers
- Evangelizing SMSG offerings internally among Applications and & BPO sales team, Industry sales teams and other unit sales teams whenever appropriate
- Actively engage with Dell Sales teams to capture market requirements and trends and provide inputs to the Practice teams to accordingly modify SMSG offerings
- Ensure availability of suitable collaterals and trials for the offerings
- Coordinate internally with other Dell Service lines and delivery teams to have a compelling portfolio
- Create partner ecosystems required for the Portfolio
Requirements
- 10+ years’ of relevant industry experience in business development/consulting, sales/pre-sales with the most recent experience in a Social Media or Digital Marketing enterprise environment
- A successful career developing business for Application Services solutions at the Tier1/Big 4 level, across multiple technology landscape
- Experience/familiarity with the offshore consulting/support model
- Strong business development, presentation and communication skills, as well as commercial and customer engagement and relationship skills
- Prior business experience with Social Media/Digital Marketing engagement models with customers
- Experience with RFP/Tenders containing Social Media/Digital Marketing requirement and specifications
- Deep understanding of engagement models and a proven ability to map business requirement to application/solutions
- Sales history showing ability to sell solutions in complex environments
Preferences
- Prior experience in growing a Social Media Services business
- Decent understanding of Enterprise Application consulting
- Experience with independent software vendors and domain expertise in key vertical applications for Healthcare & Life Sciences, Finance – Retail, Commercial banking, payments, investment banking, and insurance domains
- Exposure to Global Delivery Model and prior US/work experience in the Social Media/Digital Marketing space
- Four-year or graduate degree and/or commensurate certifications
Company Description
With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell’s team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.
Why work with us?
- Life at Dell means collaborating with dedicated professionals with a passion for technology.
- When we see something that could be improved, we get to work inventing the solution.
- Our people demonstrate our winning culture through positive and meaningful relationships.
- We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
- Our team members’ health and wellness is our priority as well as rewarding them for their hard work.
Equal Employment Opportunity Policy
Equal Opportunity Employer/Minorities/Women/Veterans/Disabled