Access Services Weekend Associate, Mount Holyoke College, South Hadley MA
Posted July 11, 2014
The Library, Information and Technology Services (LITS) Division at Mount Holyoke College seeks an enthusiastic, creative, collegial, and service-oriented individual for the position of Access Services Weekend Associate. Reporting to the Evening/Weekend Supervisor, this individual will perform a wide variety of library public service duties, providing exceptional customer service with a particular focus on the weekends. This is a 10 month, academic year position averaging 37 ½ hours per week. The normal work schedule is Saturday-Wednesday 9:30 am-6:00 pm, with the one exception of Saturdays working 8:30 am-5 pm.
The successful candidate will work the circulation desk approximately 30 hours per week, provide outstanding customer service in person and/or remotely, check library materials in and out, register new patrons, place holds on items, run reports, provide information to patrons regarding library procedures and the use of equipment such as copy machines, card vending machines, and microfilm scanner/printers, and oversee approximately 25 student workers during weekend hours, assisting with the training and evaluation of those student workers. Qualifications include: two years of experience working in a customer-service role in a user-focused organization; experience in an academic setting preferred; Bachelor’s degree preferred; library experience and use of library technologies (e.g. an integrated library system) preferred; evidence of supervisory potential is essential.
You can find a full description, including qualifications, and apply online at: http://jobsearch.mtholyoke.edu