Junior Systems Administrator, Amherst College, Amherst MA
Posted May 27, 2014
Amherst College seeks a junior systems administrator to join a team of five in the Systems and Networking division of Information Technology. We are looking for a person who is forward looking, innovative, enthusiastic and ambitious, a team player and high performer. This person shares responsibility for Windows and Linux hardware and software systems including but not limited to: stand-alone servers, virtualized servers, virtualization/cloud infrastructure, and high-performance computing environments.
Key Job Responsibilities
- Share responsibility for multiple mission-critical servers running various operating systems.
- Perform installation and maintenance of system software.
- Proactively monitor and tune server performance.
- Support applications such as email, web and print services.
- Serve as Tier 2 support for helpdesk tickets.
- Conduct routine hardware and software audits to ensure compliance with existing standards, policies, and configuration guidelines.
- Maintain user accounts, mailing lists, and related systems.
- Create and maintain full documentation for all systems, applications, security and network configurations.
- Troubleshoot, resolve, and escalate issues when necessary.
- Occasionally perform off-hours and on-call service when necessary.
Education and Experience
Minimum of associate’s degree in computer science, engineering, or related discipline, and a minimum of three years of recent experience as a systems administrator in a similar or larger scale environment. Two years of additional experience will be considered in lieu of degree.
Required Technical Skills
- Working knowledge of Microsoft Windows Server administration including components such as print, quotas, security, IIS, and MMC.
- Experience with Unix command-line tools.
- Familiarity with enterprise backup strategies.
- Experience with AD group, user, and computer management.
- Experience with server virtualization.
- Experience with one or more scripting or programming languages in support of automating common tasks.
Required Professional Skills
- Excellent organizational, critical thinking and communication skills, both written and verbal.
- Demonstrated complex troubleshooting and analytical skills.
- Demonstrated proficiency in working as a member of a team and independently.
- Ability to prioritize, problem solve and multitask in a dynamic environment.
- Strong customer service orientation and focus on a seamless and secure user experience.
- Demonstrated ability to learn new technologies, follow best practices and implement solutions.
Desirable Technical Skills
- Working knowledge of Microsoft Exchange and SQL Server
- Experience with cloud technologies and mobile device integration
- Experience with core TCP/IP protocols such as DHCP, DNS, ARP, NAT
- Experience with web technologies (LAMP, IIS, HTML and PHP)
- Experience with system and network log analysis
- Experience with server and network security
- Experience with automated server installation
- Experience with packet-sniffing for troubleshooting purposes
- Experience with LDAP or other integration technologies
Desirable Professional Skills
- Project management experience both working individually and in a small team environment.
- Familiarity with helpdesk ticket systems.
- Experience working with other computing groups to provide ongoing support to the organization.
- Experience working in higher education.
- Ability to communicate technical information to users with varied technical backgrounds.
- Experience working with vendor or third-party technical support to implement solutions or resolve issues.
Physical Requirements
- Must be able to lift and carry 50 pounds.
- Ability to operate hand and power tools to build equipment racks and install servers and ancillary equipment.
Application Notes
- A review of applications will begin immediately and continue until the position is filled.
- Interested candidates should submit a cover letter and resume.
To apply online, please visit our web site at https://jobs.amherst.edu