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Records Clerk, Merrill Corporation, Boston MA

Posted May 12, 2014

https://cw.halogensoftware.com/merrill/loadJobPostingDetails.do?jobPostingID=102180&source=jobList

Records Clerk (25770)

Job Req #: 25770

Position Description
Merrill Corporation, a major leader in the outsourcing industry is currently seeking a professional, articulate, well organized and customer service focused team member for our Boston location.

DESCRIPTION OF ACTIVITIES/DAILY TASKS
• Professional activities within our full service Records operation include, but are not limited to:
o Providing superb, proactive customer service to all levels within the law firm environment
o Creating files according to firm guidelines
o Gathering, sorting and preparing documents for filing
o Conducting inventory of Records Center and files on the floors
o Preparing and processing boxes for offsite storage
o Retrieving files from offsite storage vendor
o Creating electronic files from paper files and profiling documents
o Follow up and solicitation of feedback from end users on service

Position Requirements
REQUIREMENTS

• Superior proactive customer service skills
• Strong sense of urgency
• Desire to learn new processes and procedures aimed at creating efficiency
• Demonstrate a professional “can do” attitude at all times
• Comfortable working in a fast pace and changing environment
• Self starter with ability to work independently as well as in a team environment
• Ability to work in a fast past environment and be a change agent
• Strong technology aptitude
• Legal document recognition skills a plus, but not required
• Familiarity and experience using scanning tools and scanning devices a plus
• Knowledge and experience with imaging/scanning and electronic documents a plus
• Previous experience transitioning from paper to electronic documents a plus
• Strong attention to detail
• Desire to learn new processes and procedures aimed at creating efficiency
• College degree – BS/BA, preferred by not required
• Experience in a law firm or professional services organization a plus
• Experience with Microsoft Office (specifically excel) strongly desired
• Knowledge of Legal Records experience a plus, but not required – RM Software applications such as:

  •  Autonomy/FileSurf
  •  LegalKEY

To help you succeed we provide a competitive compensation and benefits package including: exceptional 401K retirement savings plan, paid time off, medical, dental, life, and disability.

We are a diversified communications and document services company applying advanced information systems and Intranet/Internet technologies to provide a broad range of services to its financial, legal and corporate clients. Join a company that has improved their bottom line during tough economic times. We believe that people are our first and foremost investment. “We are an Equal Opportunity Employer M/F/D/V”.