Terms of Reference – Content Manager, UN Office for the Coordination of Humanitarian Affairs, New York NY
Posted April 22, 2014
Terms of Reference – Content Manager
Employment type: Contract
Telecommute: Allowed
The UN Office for the Coordination of Humanitarian Affairs (OCHA) is seeking energetic, professional individuals with extraordinary communication skills to manage online content. If you are highly motivated, detail oriented, a quick learner and enjoy working with people, then we encourage you to apply. This job is ideal for graduating/recently graduated college students with a background in Library or Information Studies.
Duties
The Information Services Branch (ISB) within the United Nations Office for the Coordination of Humanitarian Affairs is committed to operating high-quality digital information products and services for humanitarians to access essential information for better analysis and decision-making for effective action. The Content Manager will work with the Sharepoint team to author new content, review and tag existing content and advise on user interface elements.
Specific duties will include:
· Works closely with content, product and communications teams to develop, review and update editorial content for OCHA’s intranet site.
· Collaborates with usability experts, business strategists, and technologists to envision and design online services that deliver business value.
· Primarily responsible for providing support in the following core areas:
o Content requirements identification
o Content solution design and implementation
o Editorial standards definition and content authoring
o Content migration planning and execution
o Content publishing and operational support
· Ensure content is written and presented in a format that meets user experience standards and is consistent with OCHA’s information design and branding guidelines.
· Collaborate with product team members to enhance site functionality and develop innovative ways to effectively meet client needs.
· Actively participate and contribute to content team’s creativity, efficiency and accomplishment of broad goals and policies identified by the product strategy.
· Perform any other duties essential to content authoring or management as directed.
Required Qualifications
· Understanding of digital enterprise solutions (knowledge of MS Sharepoint a plus)
· Exceptional communication skills: presentation, facilitation, oral, written, listening and conflict resolution.
· Knowledge and leadership in Knowledge Management, with expertise in taxonomy, search engine optimization and metadata strategy
· Enthusiasm for assuming responsibility and accountability.
· A flair for critical thinking.
· A confident, open-minded, flexible and consultative manner.
Other Requirements
· Starting date: As required
· Duration: Minimum six months with possibility for extension
· The contractor should be able to report to duty at OCHA’s location in New York for initial 3 week training. Thereafter, s/he may be allowed to work from remote locations provided that s/he has the sufficient facilities to perform duties.
How to apply
Interested applicants should submit a detailed CV and a short cover letter including:
● Availability, including possibility of working on weekends and evening shifts
● Proposed hourly rate
Only shortlisted candidates will be contacted.
Please note that this is a freelance contractor position, paid on an hourly basis with no additional benefits. It is not a UN staff position.