Circulation Supervisor/Reserves Coordinator, Southern New Hampshire University, Manchester NH
Posted January 3, 2014
As one of the fastest growing nonprofit universities in the nation, Southern New Hampshire University (SNHU) offers nearly 200 certificate, undergraduate and graduate programs in business, culinary arts, teacher education, hospitality management and liberal arts on campus, online and at our regional centers. SNHU, at No. 12, was the only university to make Fast Company’s 2012 list of the World’s 50 Most Innovative Companies and is a repeat winner of the Chronicle of Higher Education’s “Great Colleges to Work For” award. At Southern New Hampshire University we routinely go above and beyond what is expected of us. We believe there are no limits to what you can do, what you can be and what you can achieve. Come be a part of innovation and education! Southern New Hampshire University is an equal opportunity employer.
This position is responsible for ensuring efficient and exemplary customer service to library patrons on all aspects of circulation/reserve services and has the primary responsibility of opening the building Monday – Friday.
Essential duties and responsibilities of this position include the following:
- Serving as the Library Reserves Coordinator ensuring access to Reserve materials by working with faculty, library staff and students
- Training and supervising student employees in the use of the Library Catalog, Library shelving, basic Library circulation functions and basic troubleshooting of printing issues
- Serving as a model for positive and helpful services
- Explaining policies to SNHU community members and the public
- Enforcing Library and University policies
and procedures - Stack maintenance
- Other duties as assigned
In addition, all Library staff in the Access Services Department are considered “Essential Personnel” and are required to report to work regardless of weather conditions or general University Closure.
The successful applicant must have:
- Excellent customer service skills, particularly demonstrated within a diverse population
- Proficient computer skills
- Ability to learn new technology and systems quickly
- Excellent oral and written communication
Preferred qualifications include:
- Supervisory experience
- Current experience working in an academic library
- Experience working in an academic setting
To apply, please complete and submit an online application through our employment site by visiting http://snhu.peopleadmin.com/